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After Official Account Is Unsubscribed

最終更新日:2024-06-18 16:11:44

    Feature Overview

    The app backend can use this webhook to view in real time the activity of users unsubscribing from the official account, including: real-time recording of user unsubscriptions (e.g., logging or synchronization with other systems).

    Notes

    To enable the webhook, you must configure the Webhook URL and toggle on the corresponding protocol. For more information on the configuration method, see Webhook Configuration.
    During this webhook, the Chat backend initiates an HTTP POST request to the app backend.
    After receiving the webhook request, the app backend must check whether the SDKAppID contained in the request URL is the SDKAppID of the app.
    For additional safety-related concerns, please refer to the Webhook Overview: Security Considerations document.

    Webhook Triggering Scenarios

    App users unsubscribe from the official account through the client.
    App administrators delete subscribers through REST API.

    Webhook Triggering Timing

    After a user successfully unsubscribes from an official account.

    API Calling Description

    Sample request URL

    In the subsequent example, the webhook URL configured within the app is https://www.example.com. Example:
    https://www.example.com?SdkAppid=$SDKAppID&CallbackCommand=$CallbackCommand&contenttype=json&ClientIP=$ClientIP&OptPlatform=$OptPlatform

    Request parameters

    Parameter
    Description
    https
    The request protocol is HTTPS, and the request method is POST.
    www.example.com
    Webhook URL.
    SdkAppid
    SDKAppID assigned by the Chat console when an app is created.
    CallbackCommand
    Fixed as: OfficialAccount.CallbackAfterDeleteSubscriber.
    contenttype
    Fixed value: JSON.
    ClientIP
    Client IP, such as: 127.0.0.1.
    OptPlatform
    Client Platform, for values please refer to Webhook Overview: Webhook Protocol for the meaning of the OptPlatform parameter.

    Sample request

    {
    "CallbackCommand": "OfficialAccount.CallbackAfterDeleteSubscriber", // Webhook command
    "Official_Account" : "@TOA#_test_OA_for_penn",
    "Operator_Account": "leckie", // Operator
    "SubscribeAccountList": [
    {
    "Subscriber_Account": "jared"
    },
    {
    "Subscriber_Account": "leckie"
    }
    ],
    "EventTime": 1670574414123// Event trigger timestamp in milliseconds
    }

    Request fields

    Object
    Features
    Feature
    CallbackCommand
    String
    Webhook command.
    Official_Account
    String
    Official Account User ID who unsubscribed.
    Operator_Account
    String
    Operator UserID who initiated the request.
    SubscribeAccountList
    Array
    List of users who unsubscribed.
    EventTime
    Integer
    Event trigger timestamp in milliseconds.

    Sample response

    A response is returned after the app backend synchronizes the data.
    {
    "ActionStatus": "OK",
    "ErrorInfo": "",
    "ErrorCode": 0 // Ignore response results
    }

    Response fields

    Field
    Type
    Attribute
    Description
    ActionStatus
    String
    Mandatory
    Processed Request Result:
    OK: Indicates successful processing
    FAIL: Indicates failure
    ErrorCode
    Integer
    Mandatory
    Error Code, 0 means response results can be ignored.
    ErrorInfo
    String
    Mandatory
    Error message.

    References

    REST API:Delete Subscriber
    
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