Personal Information | Use |
Log Data, including: 1. Backend logs: User ID, users’ IP, OS type associated with any users participating in the Feature’s live streaming functionality, room numbers, users’ SDK versions; and 2. SDK logs: user ID. | We only process this data for the purposes of providing the Feature to you. Please note that this data is temporarily stored and backed up in our Cloud Log Service (CLS) feature. |
Quality Monitoring Data, including: APP ID of users, video and audio functionality information (whether enabled or disabled, as selected by users), information relating to users entering a room, leaving a room, room ID, the use of the mute function, CPU usage , memory usage, network latency, packet loss, resolution, bitrate, frame rate, and volume. | We only process this data for the purposes of providing the Feature to you and for verification, debugging and service optimization purposes. Please note that this data is stored and backed up in our TencentDB for MySQL (MySQL) features. |
Business Data, including the audio and video files recorded by you and our users during classes. | We only process this data for the purposes of providing the Feature to you, to enable the cloud recording (should you wish to record the classroom session) and storage functions that the Service offers. Please note that this data is stored and backed up in our Cloud Object Storage (COS) feature |
Personal Information | Retention Policy |
Log Data Quality Monitoring Data | We retain such data for 180 days, after which it will be automatically deleted. |
Business Data | We retain such data until you tell us to delete it using your cloud account functionality, or until your use of the Feature ceases. We will delete your data immediately after your valid request, or within seven days after your use of the Feature ceases. |
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