Personal Information | Use | Legal Basis |
End User Network and Device Information: connection/WiFi status, system properties, device model, operating system, device screen status (horizontal or vertical), user IP | We use this information to provide the Feature to you, to ensure that the Feature functions as required, and for troubleshooting. Please note that this data is stored in our Cloud Log Service (CLS) and TencentDB for MySQL (MySQL) features, and backed up in our MySQL feature. | We process this information as it is necessary for us to perform our contract with you to provide the Feature. |
Operation Data: your console configuration information (information of your Tencent Cloud console configuration). log files of your backend. your dashboard information (such as information relating to your network fluctuations and audio/video quality issues). log data of the use of the SDK (such as whether the SDK is running normally, and the occurrence of lag). customer SDK version number. end users OS type. | We use this information for troubleshooting, and operation and maintenance analysis. Please note that this data is stored in our CLS and MySQL features, and backed up in our MySQL feature. | We process this information as it is necessary for us to perform our contract with you to provide the Feature. |
Personal Information | Retention Policy |
End User Network and Device Information | Stored for 14 days. Under special circumstances (such as in the event of your account being attacked or hacked), we will delete this data sooner. |
Operation Data | Stored for 14 days. Under special circumstances (such as in the event of your account being attacked or hacked), we will delete this data sooner. |
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