- Release Notes and Announcements
- Release Notes
- Announcements
- Announcement on Changing External Network Links
- Interface Authentication Upgrade Announcement
- Maintenance Time Change from Local Time to Beijing Time
- Account Type and Permission Changes
- Product Architecture Name Change
- Disk Storage Space Composition Change
- Ending Support for Classic Network [2022.12.31]
- Backup Billing Start [2022.07.10]
- Ending Sale for Basic Edition 1-Core Specification [2022.03.07]
- User Guide
- Product Introduction
- Purchase Guide
- Getting Started
- Operation Guide
- Constraints and Limits
- Usage Specifications and Suggestions
- Maintaining Instance
- Renaming Instance
- Setting Instance Remarks
- Setting Instance Tag
- Setting Instance Project
- Modify Instance-level Character Set Collation
- Modify System Time Zone
- Setting Instance Maintenance Information
- Multi-AZ Disaster Recovery
- Restarting Instance
- Terminating Instance
- Migrating Across AZs
- Manual Primary-Secondary Switching
- Recycle Bin
- Adjusting Instance Configuration
- Read-Only Instance
- Network and Security
- Account Management
- Database Management
- Data Security
- Parameter Configuration
- Monitoring and Alarms
- Backup and Restoration
- Log Management
- Publish-Subscribe
- SSIS
- Data Migration (New)
- Data Migration (Legacy)
- Practical Tutorial
- API Documentation
- History
- Introduction
- API Category
- Sales and fee related APIs
- Data security encryption related APIs
- Making API Requests
- Instance Management APIs
- DescribeDBInstancesAttribute
- CreateCloudDBInstances
- CreateCloudReadOnlyDBInstances
- UpgradeDBInstance
- RollbackInstance
- RestoreInstance
- RestartDBInstance
- ResetAccountPassword
- ModifyDBRemark
- ModifyDBName
- ModifyDBInstanceProject
- ModifyDBInstanceName
- ModifyAccountPrivilege
- InquiryPriceUpgradeDBInstance
- DescribeZones
- DescribeRollbackTime
- DescribeRegions
- DescribeProductConfig
- DescribeFlowStatus
- DescribeDBs
- DescribeDBInstances
- DescribeAccounts
- DeleteDB
- DeleteAccount
- CreateDBInstances
- CreateDB
- CreateAccount
- TerminateDBInstance
- RecycleDBInstance
- CloneDB
- DescribeDBCharsets
- ModifyDatabaseMdf
- ModifyDatabaseCT
- ModifyDatabaseCDC
- DescribeDBsNormal
- ModifyInstanceParam
- DescribeInstanceParams
- DescribeInstanceParamRecords
- OpenInterCommunication
- DescribeDBInstanceInter
- DescribeBusinessIntelligenceFile
- DeleteBusinessIntelligenceFile
- CreateBusinessIntelligenceFile
- CreateBusinessDBInstances
- CloseInterCommunication
- Network Management APIs
- Backup APIs
- RunMigration
- ModifyMigration
- DescribeMigrations
- DescribeMigrationDetail
- DescribeBackups
- DeleteMigration
- CreateMigration
- CreateBackup
- ModifyBackupStrategy
- StartIncrementalMigration
- StartBackupMigration
- ModifyIncrementalMigration
- ModifyBackupMigration
- DescribeUploadBackupInfo
- DescribeIncrementalMigration
- DescribeBackupUploadSize
- DescribeBackupMigration
- DescribeBackupCommand
- DeleteIncrementalMigration
- DeleteBackupMigration
- CreateIncrementalMigration
- CreateBackupMigration
- DescribeBackupFiles
- Extended Event APIs
- Other APIs
- Data Types
- Error Codes
- FAQs
- Overview
- Model Selection
- Pricing and Selection
- Connection and Network
- Account and Permission
- Backup and Rollback
- Data Migration
- Publish/Subscribe
- Read-Only Instance
- Version and Architecture Upgrade
- Disk Space and Specification Adjustment
- Monitoring and Alarms
- Log
- Parameter Modification
- Features
- Performance/Space/Memory
- Service Agreement
- Performance Evaluation
- Glossary
- Contact Us
- Release Notes and Announcements
- Release Notes
- Announcements
- Announcement on Changing External Network Links
- Interface Authentication Upgrade Announcement
- Maintenance Time Change from Local Time to Beijing Time
- Account Type and Permission Changes
- Product Architecture Name Change
- Disk Storage Space Composition Change
- Ending Support for Classic Network [2022.12.31]
- Backup Billing Start [2022.07.10]
- Ending Sale for Basic Edition 1-Core Specification [2022.03.07]
- User Guide
- Product Introduction
- Purchase Guide
- Getting Started
- Operation Guide
- Constraints and Limits
- Usage Specifications and Suggestions
- Maintaining Instance
- Renaming Instance
- Setting Instance Remarks
- Setting Instance Tag
- Setting Instance Project
- Modify Instance-level Character Set Collation
- Modify System Time Zone
- Setting Instance Maintenance Information
- Multi-AZ Disaster Recovery
- Restarting Instance
- Terminating Instance
- Migrating Across AZs
- Manual Primary-Secondary Switching
- Recycle Bin
- Adjusting Instance Configuration
- Read-Only Instance
- Network and Security
- Account Management
- Database Management
- Data Security
- Parameter Configuration
- Monitoring and Alarms
- Backup and Restoration
- Log Management
- Publish-Subscribe
- SSIS
- Data Migration (New)
- Data Migration (Legacy)
- Practical Tutorial
- API Documentation
- History
- Introduction
- API Category
- Sales and fee related APIs
- Data security encryption related APIs
- Making API Requests
- Instance Management APIs
- DescribeDBInstancesAttribute
- CreateCloudDBInstances
- CreateCloudReadOnlyDBInstances
- UpgradeDBInstance
- RollbackInstance
- RestoreInstance
- RestartDBInstance
- ResetAccountPassword
- ModifyDBRemark
- ModifyDBName
- ModifyDBInstanceProject
- ModifyDBInstanceName
- ModifyAccountPrivilege
- InquiryPriceUpgradeDBInstance
- DescribeZones
- DescribeRollbackTime
- DescribeRegions
- DescribeProductConfig
- DescribeFlowStatus
- DescribeDBs
- DescribeDBInstances
- DescribeAccounts
- DeleteDB
- DeleteAccount
- CreateDBInstances
- CreateDB
- CreateAccount
- TerminateDBInstance
- RecycleDBInstance
- CloneDB
- DescribeDBCharsets
- ModifyDatabaseMdf
- ModifyDatabaseCT
- ModifyDatabaseCDC
- DescribeDBsNormal
- ModifyInstanceParam
- DescribeInstanceParams
- DescribeInstanceParamRecords
- OpenInterCommunication
- DescribeDBInstanceInter
- DescribeBusinessIntelligenceFile
- DeleteBusinessIntelligenceFile
- CreateBusinessIntelligenceFile
- CreateBusinessDBInstances
- CloseInterCommunication
- Network Management APIs
- Backup APIs
- RunMigration
- ModifyMigration
- DescribeMigrations
- DescribeMigrationDetail
- DescribeBackups
- DeleteMigration
- CreateMigration
- CreateBackup
- ModifyBackupStrategy
- StartIncrementalMigration
- StartBackupMigration
- ModifyIncrementalMigration
- ModifyBackupMigration
- DescribeUploadBackupInfo
- DescribeIncrementalMigration
- DescribeBackupUploadSize
- DescribeBackupMigration
- DescribeBackupCommand
- DeleteIncrementalMigration
- DeleteBackupMigration
- CreateIncrementalMigration
- CreateBackupMigration
- DescribeBackupFiles
- Extended Event APIs
- Other APIs
- Data Types
- Error Codes
- FAQs
- Overview
- Model Selection
- Pricing and Selection
- Connection and Network
- Account and Permission
- Backup and Rollback
- Data Migration
- Publish/Subscribe
- Read-Only Instance
- Version and Architecture Upgrade
- Disk Space and Specification Adjustment
- Monitoring and Alarms
- Log
- Parameter Modification
- Features
- Performance/Space/Memory
- Service Agreement
- Performance Evaluation
- Glossary
- Contact Us
Monthly subscription prepayment: For TencentDB for SQL Server, you can apply for a return and refund as per the non-full refund policy. Self-service returns can be done through the console.
Pay-as-you-go instances can be returned, but there will be no refunds.
Instructions for Self-service Return
When a monthly subscription instance is self-service returned, it will not incur any charges once its status changes to Isolated.
When a monthly subscription instance is completely destroyed, its IP resources will be released simultaneously, and the instance cannot be accessed. If there are any associated read-only instances: the read-only instances will be destroyed simultaneously.
When a monthly subscription instance is self-service returned, it will be moved to the TencentDB recycle bin and retained for 7 days. During this time, the instance cannot be accessed. If you want to restore a self-returned monthly subscription instance, you can renew to restore it in the TencentDB recycle bin.
Tencent Cloud reserves the right to reject your return request for suspected abnormalities/malicious returns.
For certain active resources, self-service return is not supported. Specifics are subject to the display on the official website.
General Self-service Return
Each account supports the self-service return of 199 monthly subscription TencentDB instances at any time through the console each year.
General self-service return will deduct the fees you have already used. The refund will be returned to your Tencent Cloud account proportionally based on the ratio of cash and bonus funds used for the purchase.
Ordinary Self-service Refund Rules
Refund Amount = Current Valid Order Amount + Not Started Order Amount - Value of Used Resources
Current Valid Order Amount: The payment amount for orders currently in effect, excluding discounts and vouchers.
Not Started Order Amount: The payment amount for orders that will take effect in the future, excluding vouchers.
Value of Used Resources is calculated based on the following policy:
For the used part, if the usage has lasted for a full month or longer as of the day when downgrading is initiated, charges will be deducted by the month. If not, charges will be deducted on a pay-as-you-go basis.
The usage is precise down to the second.
If the refund amount is ≤ 0, it will be calculated as 0. Resources will be deleted.
Note:
Deductions or vouchers will not be refunded.
The refund will be returned to your Tencent Cloud account proportionally based on the ratio of cash and bonus funds used for the purchase.
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