Pay-as-You-Go
Pay-as-you-go clusters can be terminated at any time, and then the billing will stop.
Monthly Subscription
Refund policy
Unit prices and discounts are subject to the current system offers.
If the policy of the campaign where the product was purchased conflicts with the refund policy, the former shall prevail. If the campaign policy denies refunds, no refund can be made.
Currently, self-service refund is unavailable for orders placed from promotion rewarding channels. You can submit a ticket to apply for a refund.
Tencent Cloud has the right to reject any suspected abnormal or malicious application for return.
Refund amount and method
Refund amount = paid order amount - consumed resource amount
Such amounts are calculated based on the usage duration:
Consumed resource amount = (usage duration / total amount) original order price current discount
Notes
A usage duration less than 1 day will be calculated as 1 day, and the current system discount matching the usage duration applies.
Was this page helpful?