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TDMQ for RocketMQ
DocumentationTDMQ for RocketMQRocketMQ 5.xPurchase ‍GuideRefund
Refund
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Last updated:2024-01-17 16:41:26
Refund
Last updated: 2024-01-17 16:41:26
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Pay-as-you-go

Clusters under pay-as-you-go mode can be terminated at any moment. Once terminated, the billing will cease immediately.

Monthly Subscription

Refund Description

Unit prices and discounts are subject to the current system promotions.
Products purchased in a promotional event must adhere to the campaign policy. In case of a conflict between the campaign policy and refund rules, the campaign policy prevails. If the campaign policy expressly prohibits refunds, refund application cannot be initiated.
Currently, orders made via promotional channels does not allow self-initiation of refunds. Please submit a ticket to apply for a refund.
Tencent Cloud reserves the right to reject the return request if we detect suspected anomalies or malicious returns.

Refund Quantity and Channels

Refund amount = Paid order amount - Consumed resource amount
The calculation is based on the usage duration:
Consumed amount = (Usage duration/Total duration) × Original order cost × Current discount
Note
If the usage duration is less than one day, it will be calculated as one day, with the system's discount according to the usage duration applied.


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