tencent cloud

SSL Certificates

Announcements

Price Change to DigiCert SSL Certificates

TrustAsia Root Certificate Update

Domain Validation Policy Update

SSL Certificate Service Console

Multi-Year SSL Certificate and Automatic Review

Notice on Stopping the Issuance of 2-Year SSL Certificates by CAs Starting from September 1, 2020

Announcement on Stop Using the Symantec SSL Certificate Name After 30 April 2020

Notice on Certificate Revocation Due to Private Key Compromises

Notice on Application Limits for DV SSL Certificates

Notice on Adjustment of Free SSL Certificates Policy

Let's Encrypt Root Certificate Expired on September 30, 2021

Product Introduction

Introduction to Tencent Cloud SSL Certificates

Advantages of HTTPS

Browser Compatibility Test Report

Multi-Year SSL Certificate and Automatic Review Overview

SSL Certificate Security

SSL Certificate Data Security

Purchase Guide

SSL Certificate Purchase Process

SSL Certificate Selection

SSL Certificates Supporting IP Address Binding

SSL Certificate Brands

Certificate Type Selection Cases

Paid SSL Certificates Renewal

SSL Certificate Renewal Process

Renewal Process for Paid SSL Certificates

Renewal Process for Free DV SSL Certificates

SSL Certificate Refund Process

Getting Started

Certificate Application

Information Submission Process for Paid SSL Certificates

Information Submission Process for Wotrus OV and EV SSL Certificates

Information Submission Process for SSL Certificates of Other Brands

Domain Ownership Validation

Domain Validation Method Selection

Automatic DNS Addition

File Validation

Automatic DNS Validation

Automatic File Validation

Validation Result Troubleshooting Guide

Operation Guide

Domain Ownership Verification

Uploading Certificates

Certificate Installation

Installing an SSL Certificate on a Tencent Cloud Service

Installing an SSL Certificate in CDN

Installation of International Standard Certificates

Installing an SSL Certificate on an Nginx Server

Installing an SSL Certificate on an Apache Server (Linux)

Installing an SSL Certificate on an Apache Server (Windows)

Installing an SSL Certificate (JKS Format) on a Tomcat Server (Linux)

Installing an SSL Certificate (JKS Format) on a Tomcat Server

Installing an SSL Certificate (PFX Format) on a Tomcat Server

Installing an SSL Certificate on a GlassFish Server

Installing an SSL Certificate on a JBoss Server

Installing an SSL Certificate on a Jetty Server

Installing an SSL Certificate on an IIS Server

Installing a Certificate on WebLogic Servers

Selecting an Installation Type for an SSL Certificate

Certificate Management

Instructions on SSL Certificate Auto-Renewal

Certificate Hosting

Uploading (Hosting) an SSL Certificate

Reminding Reviewers to Review an SSL Certificate Application

Revoking an SSL Certificate

Deleting an SSL Certificate

Reissuing an SSL Certificate

Ignoring SSL Certificate Notifications

Customizing SSL Certificate Expiration Notifications

API Documentation

Making API Requests

Request Structure

Certificate APIs

CSR APIs

Practical Tutorial

Automatic Solution for Implementing and Issuing Multi-Year Certificates and Binding Resources

Apple ATS Server Configuration

Quickly Applying for a Free SSL Certificate via DNSPod

Enabling Tencent Cloud DDNS and Installing Free Certificates for Synology NAS

Batch Applying for and Downloading Free Certificates Using Python-based API Calls

Profile Management

Adding Organization Profile

Adding Administrator

Troubleshooting

Domain Validation Failed

Domain Security Review Failed

Website Inaccessible After an SSL Certificate is Deployed

404 Error After the SSL Certificate is Deployed on IIS

“Your Connection is Not Secure” is Displayed After the SSL Certificate is Installed

Message Indicating Parsing Failure Is Displayed When a Certificate Is Uploaded

Automatic DNS Validation Failed for a Domain Hosted with www.west.cn

Host Name Field Cannot Be Edited in IIS Manager When Type Is Set to https

Message Indicating Intermediate Certificates Missing in Chain Is Displayed When a Free SSL Certificate Is Deployed on IIS

FAQs

SSL Certificate Selection

How Do I Choose a Certificate?

What SSL Certificates Support IP Address Binding?

Can I Apply for an SSL Certificate Before Activating Website Services?

SSL Certificate Application

Quota of Free SSL Certificates

How to Fill In the Domains Bound to an SSL Certificate During the Application?

Wildcard SSL Certificates

Why Does the Order Status Not Changed After a Notification Email Is Received from a CA?

Can the TXT Records for Domain Name Resolution Configured in the Certificate Be Deleted?

How Do I Make a CSR File?

What Is Private Key Password?

Forgot Your Private Key Password?

Can an SSL Certificate Be Revoked?

What are the differences between RSA and ECC?

What Should I Do If the Console Prompts That "The Certificate Is Bound to Tencent Cloud Resources and Cannot Be Revoked" When I Submit an SSL Certificate Revocation Application?

What’s the Difference Between Certificate Reissue and Reapplication?

Which SSL Certificate Types Are Supported for Mini Programs?

SSL Certificate Management

What Should I Do If the Quick HTTPS Plan Will Expire Soon?

How Do I View the Certificate Information?

SSL Certificate Installation

What Should I Do If the Host Name Field Is Uneditable in the IIS Manager?

How Do I Enable Port 443 for a Server?

Why Does the Website Prompt “Connection Is Untrusted"?

How Do I Install OpenSSL?

How Can I Set TLS Versions for SSL Certificates?

How Can I Combine an SSL Certificate Chain?

Can Tencent Cloud SSL Certificates Be Used for WebSocket?

How Do I Enable the IIS Service?

What Should I Do If I Am Prompted That HTTPS Is Not Secure After Reapplying for Deployment upon Expiration of the SSL Certificate?

SSL Certificate Region

Are There Any Region Restrictions on SSL Certificate Installation?

SSL Certificate Review

How Long Will the Certificate Review Takes?

Causes and Handling Methods for Certificate Review Failures

What Should I Do After Submitting the Order for Review for a Purchased Certificate?

How Do I View the Domain Validation Result of a DV SSL Certificate?

SSL Certificate Taking Effect

Is the Original SSL Certificate Still Valid After the Server IP Address Is Changed?

How Do I Check in a Browser Whether an SSL Certificate Has Taken Effect?

What Should I Do If GlobalSign Certificates Are Not Supported in Windows 7?

What Should I Do If the Issue of a Free SSL Certificate Takes Too Long or Failed?

SSL Certificate Billing and Purchase

Are DV Certificates Permanently Free?

SSL Certificate Validity Period

What Should I Do If an SSL Certificate Is About to Expire?

What Is the Impact If an SSL Certificate Is Not Renewed in Time After It Expires?

Viewing of SSL Certificate Expiration Time

Is an SSL Certificate Still Available After I Renew It?

Related Agreement

SSL Service Level Agreement

DocumentationSSL CertificatesTroubleshootingMessage Indicating Parsing Failure Is Displayed When a Certificate Is Uploaded

Message Indicating Parsing Failure Is Displayed When a Certificate Is Uploaded

Last updated: 2024-03-06 17:56:24

Message Indicating Parsing Failure Is Displayed When a Certificate Is Uploaded

Last updated: 2024-03-06 17:56:24

Symptom
"DNS query failed. Check whether the certificate conforms to the standard" is prompted when a third-party SSL certificate is uploaded in the SSL Certificate Service console.
Possible Causes
Cause 1: The format of the uploaded certificate is incorrect.
Cause 2: The uploaded certificate chain is incomplete.
Cause 3: Extra spaces are not deleted before certificate format verification.
Solutions
The format of the uploaded certificate is incorrect
Check whether the uploaded certificate is in the correct format.
The certificate file starts with "-----BEGIN CERTIFICATE-----" and ends with "-----END CERTIFICATE-----".
The private key starts with "-----BEGIN (RSA) PRIVATE KEY-----" and ends with "-----END (RSA) PRIVATE KEY-----".
The uploaded certificate chain is incomplete
Check whether the uploaded certificate chain is complete. For more information, see How Can I Combine an SSL Certificate Chain?﻿
Extra spaces are not deleted before certificate format verification
Check whether the uploaded certificate contains extra spaces.

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