SSL Certificates
- Announcements
- Product Introduction
- SSL Certificate Security
- Purchase Guide
- SSL Certificate Selection
- SSL Certificate Renewal Process
- Certificate Application
- Information Submission Process for Paid SSL Certificates
- Domain Ownership Validation
- Certificate Installation
- Installing an SSL Certificate on a Tencent Cloud Service
- Installation of International Standard Certificates
- Certificate Management
- API Documentation
- Making API Requests
- Certificate APIs
- Practical Tutorial
- Profile Management
- Troubleshooting
- FAQs
- SSL Certificate Selection
- SSL Certificate Application
- SSL Certificate Management
- SSL Certificate Installation
- SSL Certificate Region
- SSL Certificate Review
- SSL Certificate Taking Effect
- SSL Certificate Billing and Purchase
- Related Agreement
DocumentationSSL CertificatesTroubleshootingMessage Indicating Intermediate Certificates Missing in Chain Is Displayed When a Free SSL Certificate Is Deployed on IIS
Message Indicating Intermediate Certificates Missing in Chain Is Displayed When a Free SSL Certificate Is Deployed on IIS
Last updated: 2024-03-06 17:56:24
Message Indicating Intermediate Certificates Missing in Chain Is Displayed When a Free SSL Certificate Is Deployed on IIS
Last updated: 2024-03-06 17:56:24
Symptom
"One or more intermediate certificates in the certificate chain are missing. To resolve this issue, make sure that all of the intermediate certificates are installed" is prompted when a free SSL certificate is deployed on the IIS web server.
Possible Causes
Intermediate certificates are missing.
Solutions
Step 1. View the encryption algorithm of the certificate
Log in to the SSL Certificate Service console and view the encryption algorithm type of your certificate.
Step 2. Download the intermediate certificate file
Download the intermediate certificate file to your CVM instance based on the encryption algorithm type of your certificate.
RSA encryption algorithm: Download here.
ECC encryption algorithm: Download here.
Step 3. Install the intermediate certificate
1. On the target server, double-click the intermediate certificate file and click Install Certificate in the pop-up window.
2. In the certificate import wizard, set Store Location to Local Machine and click Next.
3. In Certificate Store, select Place all certificates in the following store > Intermediate Certification Authorities and click Next.
4. Check the location to install the certificate and click Finish.
5. If "The import was successful." is displayed, the operation is successful. Then, try deploying your SSL certificate again.
Was this page helpful?
You can also Contact Sales or Submit a Ticket for help.
Yes
No