- Release Notes and Announcements
- Product Introduction
- Purchase Guide
- Getting Started
- Operation Guide
- Development Guide
- Practical Tutorial
- API Documentation
- SDK Documentation
- FAQs
- General References
- Service Level Agreement
- Contact Us
- Release Notes and Announcements
- Product Introduction
- Purchase Guide
- Getting Started
- Operation Guide
- Development Guide
- Practical Tutorial
- API Documentation
- SDK Documentation
- FAQs
- General References
- Service Level Agreement
- Contact Us
Pay-as-You-Go
Clusters under the pay-as-you-go mode can be terminated at any time, and billing will be stopped once the termination is completed.
Monthly Subscription
5-Day Unconditional Self-Service Refund
Refund Policy
TDMQ for RabbitMQ complies with Tencent Cloud Cloud Service Return Policy. If you are dissatisfied after purchasing a cluster, we support a 5-day unconditional self-service refund. The specific rules are as follows:
For each entity, a 5-day unconditional self-service refund for one instance is available within five days (including) from the date of purchasing a new instance. The refund amount is the total amount spent on the purchase , including the cash account amount, earnings transferred to the account, and the amount gifted to the account.
Tencent Cloud reserves the right to reject your return request if suspected of abnormal/malicious returns.
Refund Amount and Method
Coupons used during purchase are not refundable. The fees paid without coupons will be refunded to the payer's Tencent Cloud account based on the payment method (cash/gift credits) and payment proportion.
Partial Refund
For prepaid cloud products that do not qualify for a 5-day unconditional full refund policy , the refund policy is as follows:
Refund policy
Unit prices and discounts are subject to the current system offers.
If the policy of the campaign where the product was purchased conflicts with the refund policy, the former shall prevail. If the campaign policy denies refunds, no refund can be made.
Currently, self-service refund is unavailable for orders placed from promotion rewarding channels. You can submit a ticket to apply for a refund.
Tencent Cloud has the right to reject any suspected abnormal or malicious application for return.
Refund amount and method
Refund amount = paid order amount - consumed resource amount
Such amounts are calculated based on the usage duration:
Consumed resource amount = (usage duration / total amount) original order price current discount
A usage duration less than 1 day will be calculated as 1 day, and the current system discount matching the usage duration applies.
Yes
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