tencent cloud

Feedback

Alarm Overview

Last updated: 2024-11-05 09:46:38
    This document describes the metric alarms and event alarms for a connection, dedicated tunnel and direct connect gateway to help you configure alarm policies.

    Metric Alarms

    To create a metric alarm policy, you can configure the outbound bandwidth, inbound bandwidth, and bandwidth utilization as the trigger conditions for a connection; configure the outbound bandwidth and inbound bandwidth for a dedicated tunnel; and configure the outbound bandwidth, inbound bandwidth, outbound packet, and inbound packet for a direct connect gateway.
    Metric
    Description
    Outbound bandwidth
    Average outbound traffic of the connection/dedicated tunnel/direct connect gateway per second.
    Inbound bandwidth
    Average inbound traffic of the connection/dedicated tunnel/direct connect gateway per second
    Bandwidth utilization
    Current bandwidth divided by connection bandwidth * 100%.
    Outbound packet
    Average outbound packets of the direct connect gateway per second
    Inbound packet
    Average inbound packets of the direct connect gateway per second.

    Event Alarms

    You can use the DirectConnectDown event as the trigger condition of event alarms for a dedication. You can use the DirectConnectTunnelDown, DirectConnectTunnelBGPSessionDown, DirectConnectTunnelRouteTableOverload, and DirectConnectTunnelBFDDown events as the trigger conditions of event alarms for a dedicated tunnel.
    Event Name
    Event Parameter
    Event Type
    Dimension
    Recoverable
    Description
    Troubleshooting Method
    Connection downtime
    DirectConnectDown
    Exception
    Connection
    Yes
    The physical link of the connection is interrupted or has an exception
    1. Check whether the physical link has an exception or is interrupted (for example, the fiber cable is cut off, the line is unplugged, etc.).
    2. Check whether the receiving port and optical/electrical modules are normal.
    3. Check whether the network device port is closed.
    Dedicated tunnel downtime
    DirectConnectTunnelDown
    Exception
    Dedicated tunnel
    Yes
    The physical link of the connection is interrupted or has an exception
    1. Check whether the physical link has an exception or is interrupted (for example, the fiber cable is cut off, the line is unplugged, etc.).
    2. Check whether the receiving port and optical/electrical modules are normal.
    3. Check whether the network device port is closed.
    Dedicated tunnel BGP session downtime
    DirectConnectTunnelBGPSessionDown
    Exception
    Dedicated tunnel
    Yes
    The dedicated tunnel BGP session is interrupted
    1. Check whether the BGP process of the network device is normal.
    2. Check whether the dedicated tunnel is normal.
    3. Check whether the physical line is normal.
    Alarm for exceeded number of BGP tunnel routes
    DirectConnectTunnelRouteTableOverload
    Exception
    Dedicated tunnel
    No
    The number of BGP session routes in a dedicated tunnel exceeds 80% of the threshold
    Check whether routes published by the BGP session of the dedicated tunnel have reached 80% of the maximum, which is 100 by default. For more information, see Resource Limits.
    Dedicated tunnel BFD detection downtime
    DirectConnectTunnelBFDDown
    Exception
    Dedicated tunnel
    Yes
    The dedicated tunnel BFD detection is interrupted
    1. Check whether the dedicated tunnel is normal.
    2. Check whether the physical line is normal.
    
    Contact Us

    Contact our sales team or business advisors to help your business.

    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

    7x24 Phone Support