- Release Notes and Announcements
- Release Notes
- [September 9, 2024] Notification on Update of Compensation Standards in the Direct Connect Service Level Agreement
- [Oct. 2022] Discontinuing the Free Tier of Outbound Traffic and Introducing a New Pricing Plan
- Direct Connect Resource Lifecycle Standardization
- Dec. 31, 2022 - Migration of Direct Connect Cross-Region Tunnel Service to CCN
- Redundant Direct Connect Gateway Clearance
- Jun. 1, 2022 - Starts Commercialization of Shared Tunnel Service
- [Dec 1, 2020] Free Trial Period Extension and Billing Rule Change for Direct Connect Outbound Traffic
- Aug. 1, 2020 - Service Change Notice
- Dec. 31, 2021 - Direct Connect 2.0 Released
- Product Introduction
- Purchase Guide
- Getting Started
- Operation Guide
- Connections
- Direct Connect Gateways
- Dedicated Tunnels
- Monitoring and Alarming
- Cloud Exchange
- Cloud Access Management
- Practical Tutorial
- Connecting a Local IDC to CVM by Using a VPC NAT Gateway and Direct Connect
- Hybrid Cloud Primary/Secondary Communication (DC and VPN)
- Best Practices on Direct Connect High Availability and Hybrid Cloud Network
- Migrating Cross-Region Dedicated Tunnel to CCN
- Migrating IDC to the Cloud Through CCN
- Accelerating Routing Convergence Through BGP+BFD (Layer 3)
- IDC Local Configuration
- Establishing Direct Connect Between Tencent Cloud and Various Cloud Vendors Through Equinix
- API Documentation
- History
- Introduction
- API Category
- Making API Requests
- Direct Connect APIs
- RejectDirectConnectTunnel
- ModifyDirectConnectTunnelAttribute
- DescribeDirectConnectTunnels
- DeleteDirectConnectTunnel
- CreateDirectConnectTunnel
- AcceptDirectConnectTunnel
- ModifyDirectConnectAttribute
- DescribeDirectConnects
- DescribeAccessPoints
- DeleteDirectConnect
- CreateDirectConnect
- ReleaseInternetAddress
- EnableInternetAddress
- DisableInternetAddress
- DescribeInternetAddressStatistics
- DescribeInternetAddressQuota
- DescribeInternetAddress
- ApplyInternetAddress
- Data Types
- Error Codes
- FAQ
- Troubleshooting
- Agreements
- Contact Us
- Glossary
- Release Notes and Announcements
- Release Notes
- [September 9, 2024] Notification on Update of Compensation Standards in the Direct Connect Service Level Agreement
- [Oct. 2022] Discontinuing the Free Tier of Outbound Traffic and Introducing a New Pricing Plan
- Direct Connect Resource Lifecycle Standardization
- Dec. 31, 2022 - Migration of Direct Connect Cross-Region Tunnel Service to CCN
- Redundant Direct Connect Gateway Clearance
- Jun. 1, 2022 - Starts Commercialization of Shared Tunnel Service
- [Dec 1, 2020] Free Trial Period Extension and Billing Rule Change for Direct Connect Outbound Traffic
- Aug. 1, 2020 - Service Change Notice
- Dec. 31, 2021 - Direct Connect 2.0 Released
- Product Introduction
- Purchase Guide
- Getting Started
- Operation Guide
- Connections
- Direct Connect Gateways
- Dedicated Tunnels
- Monitoring and Alarming
- Cloud Exchange
- Cloud Access Management
- Practical Tutorial
- Connecting a Local IDC to CVM by Using a VPC NAT Gateway and Direct Connect
- Hybrid Cloud Primary/Secondary Communication (DC and VPN)
- Best Practices on Direct Connect High Availability and Hybrid Cloud Network
- Migrating Cross-Region Dedicated Tunnel to CCN
- Migrating IDC to the Cloud Through CCN
- Accelerating Routing Convergence Through BGP+BFD (Layer 3)
- IDC Local Configuration
- Establishing Direct Connect Between Tencent Cloud and Various Cloud Vendors Through Equinix
- API Documentation
- History
- Introduction
- API Category
- Making API Requests
- Direct Connect APIs
- RejectDirectConnectTunnel
- ModifyDirectConnectTunnelAttribute
- DescribeDirectConnectTunnels
- DeleteDirectConnectTunnel
- CreateDirectConnectTunnel
- AcceptDirectConnectTunnel
- ModifyDirectConnectAttribute
- DescribeDirectConnects
- DescribeAccessPoints
- DeleteDirectConnect
- CreateDirectConnect
- ReleaseInternetAddress
- EnableInternetAddress
- DisableInternetAddress
- DescribeInternetAddressStatistics
- DescribeInternetAddressQuota
- DescribeInternetAddress
- ApplyInternetAddress
- Data Types
- Error Codes
- FAQ
- Troubleshooting
- Agreements
- Contact Us
- Glossary
[September 9, 2024] Notification on Update of Compensation Standards in the Direct Connect Service Level Agreement
Last updated: 2024-09-11 10:27:25
Dear Tencent Cloud user,
To continuously improve the service quality and customer experience, Tencent Cloud will update the Direct Connect (DC) Service Level Agreement from 00：00 September 20, 2024 (GMT+8). This update aims to finely adjust service levels, providing you with more detailed service guarantees.
We strongly recommend that you carefully read the updated DC Service Level Agreement before the effective date. If you have any questions, please contact your business manager for technical support from Tencent, or submit a ticket for feedback.
Thank you for your continued support.
Yours sincerely,
Tencent Cloud Team
Yes
No
Was this page helpful?