- Release Notes and Announcements
- Product Introduction
- Purchase Guide
- Getting Started
- EMR on CVM Operation Guide
- Planning Cluster
- Configuring Cluster
- Managing Cluster
- Instance Information
- Node Specification Management
- Checking and Updating Public IP
- Logging in to Clusters
- Cluster Scale-Out
- Cluster Scale-in
- Releasing Now
- Auto Scaling
- Graceful Scale-In
- Changing Configurations
- Automatic Replacement
- Exporting Software Configuration
- Cluster Scripts
- Cluster Termination
- Operation Logs
- Task Center
- Disk Management
- Managing Service
- Monitoring and Alarms
- Cluster Overview
- Node Status
- Service Status
- Cluster Event
- Log
- Application Analysis
- Cluster Inspection
- Java Analysis
- Monitoring Metrics
- Node Monitoring Metrics
- HDFS Monitoring Metrics
- YARN Monitoring Metrics
- ZooKeeper Monitoring Metrics
- HBase Monitoring Metrics
- Hive Monitoring Metrics
- Spark Monitoring Metrics
- Presto Monitoring Metrics
- Trino Monitoring Metrics
- ClickHouse Monitoring Metrics
- Druid Monitoring Metrics
- Kudu Monitoring Metrics
- Alluxio Monitoring Metrics
- PrestoSQL Monitoring Metrics
- Impala Monitoring Metrics
- Ranger Monitoring Metrics
- COSRanger Monitoring Metrics
- Doris Monitoring Metrics
- Kylin Monitoring Metrics
- Zeppelin Monitoring Metrics
- Oozie Monitoring Metrics
- Storm Monitoring Metrics
- Livy Monitoring Metrics
- Kyuubi Monitoring Metrics
- StarRocks Monitoring Metrics
- Kafka Monitoring Metrics
- Alarm Configurations
- Alarm Records
- EMR on TKE Operation Guide
- EMR Serverless HBase Operation Guide
- EMR Development Guide
- Hadoop Development Guide
- HDFS Common Operations
- HDFS Federation Management Development Guide
- HDFS Federation Management
- Submitting MapReduce Tasks
- Automatically Adding Task Nodes Without Assigning ApplicationMasters
- YARN Task Queue Management
- Practices on YARN Label Scheduling
- Hadoop Practical Tutorial
- Using API to Analyze Data in HDFS and COS
- Dumping YARN Job Logs to COS
- Spark Development Guide
- Hbase Development Guide
- Phoenix on Hbase Development Guide
- Hive Development Guide
- Presto Development Guide
- Sqoop Development Guide
- Hue Development Guide
- Oozie Development Guide
- Flume Development Guide
- Kerberos Development Guide
- Knox Development Guide
- Alluxio Development Guide
- Kylin Development Guide
- Livy Development Guide
- Kyuubi Development Guide
- Zeppelin Development Guide
- Hudi Development Guide
- Superset Development Guide
- Impala Development Guide
- Druid Development Guide
- TensorFlow Development Guide
- Kudu Development Guide
- Ranger Development Guide
- Kafka Development Guide
- Iceberg Development Guide
- StarRocks Development Guide
- Flink Development Guide
- Hadoop Development Guide
- Practical Tutorial
- API Documentation
- FAQs
- Service Level Agreement
- Contact Us
- Release Notes and Announcements
- Product Introduction
- Purchase Guide
- Getting Started
- EMR on CVM Operation Guide
- Planning Cluster
- Configuring Cluster
- Managing Cluster
- Instance Information
- Node Specification Management
- Checking and Updating Public IP
- Logging in to Clusters
- Cluster Scale-Out
- Cluster Scale-in
- Releasing Now
- Auto Scaling
- Graceful Scale-In
- Changing Configurations
- Automatic Replacement
- Exporting Software Configuration
- Cluster Scripts
- Cluster Termination
- Operation Logs
- Task Center
- Disk Management
- Managing Service
- Monitoring and Alarms
- Cluster Overview
- Node Status
- Service Status
- Cluster Event
- Log
- Application Analysis
- Cluster Inspection
- Java Analysis
- Monitoring Metrics
- Node Monitoring Metrics
- HDFS Monitoring Metrics
- YARN Monitoring Metrics
- ZooKeeper Monitoring Metrics
- HBase Monitoring Metrics
- Hive Monitoring Metrics
- Spark Monitoring Metrics
- Presto Monitoring Metrics
- Trino Monitoring Metrics
- ClickHouse Monitoring Metrics
- Druid Monitoring Metrics
- Kudu Monitoring Metrics
- Alluxio Monitoring Metrics
- PrestoSQL Monitoring Metrics
- Impala Monitoring Metrics
- Ranger Monitoring Metrics
- COSRanger Monitoring Metrics
- Doris Monitoring Metrics
- Kylin Monitoring Metrics
- Zeppelin Monitoring Metrics
- Oozie Monitoring Metrics
- Storm Monitoring Metrics
- Livy Monitoring Metrics
- Kyuubi Monitoring Metrics
- StarRocks Monitoring Metrics
- Kafka Monitoring Metrics
- Alarm Configurations
- Alarm Records
- EMR on TKE Operation Guide
- EMR Serverless HBase Operation Guide
- EMR Development Guide
- Hadoop Development Guide
- HDFS Common Operations
- HDFS Federation Management Development Guide
- HDFS Federation Management
- Submitting MapReduce Tasks
- Automatically Adding Task Nodes Without Assigning ApplicationMasters
- YARN Task Queue Management
- Practices on YARN Label Scheduling
- Hadoop Practical Tutorial
- Using API to Analyze Data in HDFS and COS
- Dumping YARN Job Logs to COS
- Spark Development Guide
- Hbase Development Guide
- Phoenix on Hbase Development Guide
- Hive Development Guide
- Presto Development Guide
- Sqoop Development Guide
- Hue Development Guide
- Oozie Development Guide
- Flume Development Guide
- Kerberos Development Guide
- Knox Development Guide
- Alluxio Development Guide
- Kylin Development Guide
- Livy Development Guide
- Kyuubi Development Guide
- Zeppelin Development Guide
- Hudi Development Guide
- Superset Development Guide
- Impala Development Guide
- Druid Development Guide
- TensorFlow Development Guide
- Kudu Development Guide
- Ranger Development Guide
- Kafka Development Guide
- Iceberg Development Guide
- StarRocks Development Guide
- Flink Development Guide
- Hadoop Development Guide
- Practical Tutorial
- API Documentation
- FAQs
- Service Level Agreement
- Contact Us
Self-Service Return Instructions
After the self-service return of a monthly subscribed EMR cluster, the cluster will be suspended, and the instances within the cluster will change to the terminating or terminated status. The cluster instances will then enter the recycling isolation phase, and once they are in recycling isolation, no further fees related to the cluster will be incurred.
EMR clusters do not support termination before the expiration of underwriting billing nodes; only self-service returns for EMR clusters after node expiration are supported. After the return, the cluster will be suspended, and the instances within the cluster will change to terminating or terminated status. The cluster instances will then enter recycling isolation, and once they are in recycling isolation, no further fees related to the cluster will be incurred.
After isolation, the cluster will be retained in the recycle bin for 7 days and will be inaccessible.
If you need to restore a returned monthly subscription cluster, you can renew it in the cluster list in the EMR Console.
In case of suspected abnormal or malicious returns, Tencent Cloud reserves the right to reject your return request.
Note
When a shutdown operation is performed for pay-as-you-go nodes of an EMR cluster in the CVM console, carefully choose the shutdown mode, as EMR nodes do not support the no-fee shutdown mode.
Self-Service Refund Rules
Refund = currently effective order amount + ineffective order amount - used resource value
Parameter | Description |
Current effective order amount | Payment amount for the current effective order, excluding discounts and vouchers. |
Ineffective order amount | Payment amount for upcoming valid orders, excluding vouchers. |
Used resource value | Calculated based on the following policy: For cluster fees already used, if the refund is initiated on a day that completes a full month, the fee will be deducted for the entire month. If it is less than a full month, it will be deducted on a pay-as-you-go basis. The used portion is calculated precisely to the second. If the refund amount is ≤ 0, it will be calculated as 0, and the resources will be reclaimed. |
Note
Discounts or vouchers are non-refundable.
The return amount will be refunded to your account based on the proportion of cash and free credits used for the purchase.
Refund Policy for Associated Cloud Products
Associated Products | Refund Policy |
TencentDB for MySQL (CDB) | |
Cloud Block Storage (CBS) | |
Cloud Object Storage (COS) | |
Cloud HDFS (CHDFS) |
Yes
No
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