- User Guide
- Distributor
- Second-Level Reseller
- Reseller
- Becoming a Reseller
- Logging in to Partner Center
- Account Management
- Employee Management
- Reseller's Customer Business
- Reseller's Customer Management
- Querying Reseller's Customer
- Managing Reseller's Customer Relationship
- Freezing/Unfreezing Customer Account
- Allocating Credit to Reseller's Customer
- Guidelines For Reseller Voucher Application
- Allocating Voucher to Customer
- Applying for Vendor Voucher
- Customer Bill Management
- Fields in Customer Bill Management
- Sharing Saving Plan
- Reseller's Customer Management
- Finance Management
- Commission Management
- Agreement Management
- Customer
- Partner Academy
- Access Management
- API Documentation
- User Guide
- Distributor
- Second-Level Reseller
- Reseller
- Becoming a Reseller
- Logging in to Partner Center
- Account Management
- Employee Management
- Reseller's Customer Business
- Reseller's Customer Management
- Querying Reseller's Customer
- Managing Reseller's Customer Relationship
- Freezing/Unfreezing Customer Account
- Allocating Credit to Reseller's Customer
- Guidelines For Reseller Voucher Application
- Allocating Voucher to Customer
- Applying for Vendor Voucher
- Customer Bill Management
- Fields in Customer Bill Management
- Sharing Saving Plan
- Reseller's Customer Management
- Finance Management
- Commission Management
- Agreement Management
- Customer
- Partner Academy
- Access Management
- API Documentation
Data range description
Note:
The bill is viewed from the reseller's perspective, showing the bill data generated by using cloud services by their customers, excluding the data of reseller's own using.
The bill is issued on the 5th of each month. The complete bill for the current month can be viewed or downloaded after the bill is issued on the 5th of the following month (all times are in China Standard Time, UTC + 8:00).
The data displayed on Bill by Instance interface and in the downloaded files for the current month is up to 1 day before the current date. The bill by instance only supports data starting from November 2023.
The bill data for prepaid products displayed on the Bill Details interface for the current month is generated about 1 hour after purchase. The bill data for pay-as-you-go products is generated about 1 hour after the product settlement cycle. The data in the downloaded files is up to about 7 hours before the current time.
Querying Bills
1. Log in to Tencent Cloud with your reseller account and enter the Partner Center.
2. On the left sidebar, select Customer Business > Customer Bills to enter the customer bills page.
3. Select a billing month and customer account ID/name to display bills of the specified customer for the selected month.
4. Click Bill by Instance or Bill Details to switch between different levels of bills.
5. Click the options in the filter area to filter and display bill data by product, project, region, etc.
6. Click the settings button at the top right of the data table to set the displayed fields.
Set table display fields
1. Hold and drag the selected field name up and down to arrange the fields displayed in the table.
2. Select the Save selected item to save the current field settings.
Note:
If the save selected item is not selected, it will only take effect for the current session and will revert to default settings after refreshing the page.
Downloading Bills
1. Click All customer bills at the top right of the page to download the bill files of all customers.
2. Click the download button at the top right of the data table to download the bill files of the selected customer.
Note:
The table display or filter fields set in the interface do not affect the downloaded bill file, which contains all fields and all data.
Confirming Bills and Returning Credit Amounts
Note:
Supports the following perspectives for bill confirmation and credit return:
Reseller confirm the bills of their customers.
Distributor confirm the bills of their direct customers (Does not support distributor confirm the bills of their second-level reseller or the second-level reseller's customers).
Second-Level Reseller confirms the bill of their customers.
Click the Confirm Bill and Return Credit Amount button to enter the bill confirmation page.
Individual Confirmation
1. Query the bills to be confirmed by billing month and customer account ID/name.
2. Click the Confirm Bill and Return Credit Amount button on the right side of each bill in the query results.
Note:
The customer account ID/name is optional. If it is not selected, bills of all customers will be queried.
You can view the total amount and the amount to be confirmed on the page.
3. In the pop-up window, select Total amount to be confirmed or Partial amount. If Partial amount is selected, you need to enter an amount based on the actual situation.
4. Click OK.
Note:
You can perform "partial amount" confirmation multiple times.
After confirmation, the system will return the corresponding amount of credit to your customer account.
Batch Confirmation
1. Select the bill to be confirmed on the left list.
2. Click Batch Confirm.
Note:
"Batch confirm" does not support partial amount confirmation.
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