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Product Purchase
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Last updated: 2024-09-19 17:53:54
Product Purchase
Last updated: 2024-09-19 17:53:54
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Reseller customers can log in to the Tencent Cloud console to purchase products, including monthly subscription and pay-as-you-go products.

Directions

Monthly Subscription Products (with CBS as an Example)

1. Log in to the console and select Cloud Block Storage.
2. Click Create to enter the product purchase page.
3. Set the information of the purchased product according to your business requirements and then click OK.

4. After confirming the order information, you can view the product list. Click Submit Order for payment.

5. In the pop-up Payment window, set the payment method for the order and follow the interface prompts to complete the payment.
If the available customer credit is insufficient, a pop-up window will appear as follows.
Note:
You should contact your reseller for repayment or raising your credit limit and then submit the order again.



If the customer credit is sufficient, select Pay via reseller.



6. View the payment result.
When the reseller credit is sufficient, the order will be automatically paid. Customers can view a corresponding resource instance in the console for the purchased product.

Note:
To return monthly subscription products, you can submit a ticket. Configuration upgrading or downgrading is not supported yet for monthly subscription products.

Pay-as-You-Go Products (with CVM as an Example)

1. In the cloud product navigation bar, select Cloud Virtual Machine.
2. Click Buy Now on the product introduction page.
3. Set the CVM configuration information according to your business requirements.



4. After confirming the configuration information, check I have read and agree to "Tencent Cloud Service Terms" and then click Enable.



5. When a pay-as-you-go instance is enabled, a certain amount of your account balance is frozen. The frozen amount is calculated as Unit price for the product configuration x Duration x Adjustment coefficient. It cannot be deducted using vouchers and will be unfrozen after the resource is unsubscribed and released.
Note:
If the available customer credit is less than the amount to be frozen, an error message will appear as follows. You should contact your reseller for repayment or raising your credit limit and then enable the instance again.



6. Once enabled, the CVM instance will be displayed on the Cloud Virtual Machine page of your Tencent Cloud console. You can view the product status. If the status is Running, you can use the CVM instance just purchased.




FAQs

For issues related to account freezing, see Frozen Funds.
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