tencent cloud

Feedback

Order Management

Last updated: 2022-11-22 18:39:33

    Finance Management

    Order management

    A customer order is an order generated after a customer purchases or activates a Tencent Cloud service. If the reseller uses a Tencent Cloud service, a reseller order will be generated.

    View customer orders

    1. Log in to the Tencent Cloud console with a reseller account.
    2. Click Customer Business > Order Management.
    3. Customer orders include monthly subscription orders and pay-as-you-go orders.
    4. Customer monthly subscription orders: You can view the order details and pay or cancel orders in Pending payment status.
    5. Customer pay-as-you-go orders: You can view the order details.
    
    

    View reseller orders

    1. Log in to the Tencent Cloud console with a reseller account.
    2. Click Billing Center > Order Management.
    3. Reseller orders include monthly subscription orders and pay-as-you-go orders.
    4. Monthly subscription orders: You can view the order details and pay or cancel orders in Pending payment status.
    5. Pay-as-you-go orders: You can view the order details.
    
    
    
    
    Contact Us

    Contact our sales team or business advisors to help your business.

    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

    7x24 Phone Support