- Release Notes and Announcements
- User Guide
- Product Introduction
- Purchase Guide
- Getting Started
- Operation Guide
- Resource Management
- Permission Management
- Log Collection
- Collection Overview
- Collecting Logs in Self-Built Kubernetes Cluster
- Collecting Syslog
- Collection by LogListener
- Collecting Text Log
- Uploading Log over Kafka
- Uploading Logs via Anonymous Write
- Uploading Logs via Logback Appender
- Uploading Logs via Log4j Appender
- Uploading Log via SDK
- Uploading Log via API
- Importing Data
- Tencent Cloud Service Log Access
- Metric Collection
- Log Storage
- Metric Storage
- Search and Analysis (Log Topic)
- Syntax and Rules
- Statistical Analysis (SQL)
- Quick Analysis
- SQL Syntax
- SQL Functions
- String Function
- Date and Time Functions
- IP Geographic Function
- URL Function
- Mathematical Calculation Functions
- Mathematical Statistical Function
- General Aggregate Function
- Geospatial Function
- Binary String Function
- Estimation Function
- Type Conversion Function
- Logical Function
- Operators
- Bitwise Operation
- Regular Expression Function
- Lambda Function
- Conditional Expressions
- Array Functions
- Interval-Valued Comparison and Periodicity-Valued Comparison Functions
- JSON Functions
- Window Functions
- Sampling Analysis
- Configuring Indexes
- Reindexing
- Context Search and Analysis
- Downloading Log
- Search and Analysis (Metric Topic)
- Dashboard
- Data Processing documents
- Data Processing
- Creating Processing Task
- Viewing Data Processing Details
- Data Processing Functions
- Function Overview
- Key-Value Extraction Functions
- Enrichment Functions
- Flow Control
- Row Processing Functions
- Field Processing Functions
- Value Structuring Functions
- Regular Expression Processing Functions
- Time Value Processing Functions
- String Processing Functions
- Type Conversion Functions
- Logical and Mathematical Functions
- Encoding and Decoding Functions
- IP Parsing Functions
- Processing Cases
- Scheduled SQL Analysis
- SCF
- Data Processing
- Shipping and Consumption
- Monitoring Alarm
- Historical Documentation
- Practical Tutorial
- Developer Guide
- API Documentation
- History
- Introduction
- API Category
- Making API Requests
- Topic Management APIs
- Log Set Management APIs
- Index APIs
- Topic Partition APIs
- Machine Group APIs
- Collection Configuration APIs
- Log APIs
- Metric APIs
- Alarm Policy APIs
- Data Processing APIs
- Kafka Protocol Consumption APIs
- CKafka Shipping Task APIs
- Kafka Data Subscription APIs
- COS Shipping Task APIs
- SCF Delivery Task APIs
- Scheduled SQL Analysis APIs
- COS Data Import Task APIs
- Data Types
- Error Codes
- FAQs
- CLS Service Level Agreement
- CLS Policy
- Contact Us
- Glossary
- Release Notes and Announcements
- User Guide
- Product Introduction
- Purchase Guide
- Getting Started
- Operation Guide
- Resource Management
- Permission Management
- Log Collection
- Collection Overview
- Collecting Logs in Self-Built Kubernetes Cluster
- Collecting Syslog
- Collection by LogListener
- Collecting Text Log
- Uploading Log over Kafka
- Uploading Logs via Anonymous Write
- Uploading Logs via Logback Appender
- Uploading Logs via Log4j Appender
- Uploading Log via SDK
- Uploading Log via API
- Importing Data
- Tencent Cloud Service Log Access
- Metric Collection
- Log Storage
- Metric Storage
- Search and Analysis (Log Topic)
- Syntax and Rules
- Statistical Analysis (SQL)
- Quick Analysis
- SQL Syntax
- SQL Functions
- String Function
- Date and Time Functions
- IP Geographic Function
- URL Function
- Mathematical Calculation Functions
- Mathematical Statistical Function
- General Aggregate Function
- Geospatial Function
- Binary String Function
- Estimation Function
- Type Conversion Function
- Logical Function
- Operators
- Bitwise Operation
- Regular Expression Function
- Lambda Function
- Conditional Expressions
- Array Functions
- Interval-Valued Comparison and Periodicity-Valued Comparison Functions
- JSON Functions
- Window Functions
- Sampling Analysis
- Configuring Indexes
- Reindexing
- Context Search and Analysis
- Downloading Log
- Search and Analysis (Metric Topic)
- Dashboard
- Data Processing documents
- Data Processing
- Creating Processing Task
- Viewing Data Processing Details
- Data Processing Functions
- Function Overview
- Key-Value Extraction Functions
- Enrichment Functions
- Flow Control
- Row Processing Functions
- Field Processing Functions
- Value Structuring Functions
- Regular Expression Processing Functions
- Time Value Processing Functions
- String Processing Functions
- Type Conversion Functions
- Logical and Mathematical Functions
- Encoding and Decoding Functions
- IP Parsing Functions
- Processing Cases
- Scheduled SQL Analysis
- SCF
- Data Processing
- Shipping and Consumption
- Monitoring Alarm
- Historical Documentation
- Practical Tutorial
- Developer Guide
- API Documentation
- History
- Introduction
- API Category
- Making API Requests
- Topic Management APIs
- Log Set Management APIs
- Index APIs
- Topic Partition APIs
- Machine Group APIs
- Collection Configuration APIs
- Log APIs
- Metric APIs
- Alarm Policy APIs
- Data Processing APIs
- Kafka Protocol Consumption APIs
- CKafka Shipping Task APIs
- Kafka Data Subscription APIs
- COS Shipping Task APIs
- SCF Delivery Task APIs
- Scheduled SQL Analysis APIs
- COS Data Import Task APIs
- Data Types
- Error Codes
- FAQs
- CLS Service Level Agreement
- CLS Policy
- Contact Us
- Glossary
Note:
If you are a customer of a Tencent Cloud partner, the rules regarding resources when there are overdue payments are subject to the agreement between you and the partner.
If your account has overdue payments, a notification will be sent to you. Once receiving it, go to the Billing Center in the console and pay the past due charges in time to prevent your business from being affected. This document provides detailed information on overdue payment processing.
Overdue payment cause
Note:
If you have any questions about overdue payments, you can check your bill details on the Bills page in the console.
If you have any questions about fees, see Billing Overview for the description of each billable item and billing rules.
For more information on the billing and settlement cycles of each billable item, see Pay-as-You-Go (Postpaid).
Service status in case of overdue payment
1. The CLS service will be automatically suspended once your account has an overdue payment. You should top up your account to a positive balance to avoid affecting your business.
2. You cannot read or write any data in CLS, while charges will still be incurred for the storage usage of your data until it is destroyed. Before the destruction, CLS will retain your data for 15 days. During this period, all you can do in the console is to pay charges. After you top up your account to a positive balance, the service will be resumed automatically.
3. After 15 days, you will be deemed to have waived the CLS service. With no promise to further retention, you data will be destroyed and cannot be recovered.
How to avoid or process overdue payment
1. If you no longer use the data stored in CLS, delete it to avoid incurring further fees.
2. You can enable the cost alert feature in the Console > Billing Center. An alert notification will be sent to you when your available balance drops below the alert threshold. For more information, see Balance Alerts.
3. When your account has an overdue payment, top up your account to a positive balance promptly. You can check your bills in the Billing Center.
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