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TencentDB for Redis®
Purchase
Last updated: 2024-11-05 10:24:08
Purchase
Last updated: 2024-11-05 10:24:08

How do I select an appropriate TencentDB for Redis® instance specification?

The TencentDB for Redis® specification can be selected based on two factors: capacity and performance. The capacity is determined according to the data storage needs. For more information on the performance, see Performance Metrics.

Which regions are supported by TencentDB for Redis®?

As an infrastructure, TencentDB for Redis® supports regions where CVM instances are deployed. For more information, see Regions and AZs.

How is TencentDB for Redis® charged?

It is pay-as-you-go. For more information, see Pricing.

What are the performance metrics of TencentDB for Redis®?

TencentDB for Redis® is available in Standard Architecture and Cluster Architecture. For QPS requirements between 80,000 and 120,000, you can choose the Standard Architecture. For a higher QPS performance, use the Cluster Architecture.

What versions does TencentDB for Redis® support?

Currently, it is compatible with Redis 2.8, 4.0, and 5.0.

How do I request a refund for a purchased instance if I don’t need it anymore?

You can request a refund based on your instance type:
Pay-as-you-go (postpaid): TencentDB for Redis® resources will be directly returned without refund.
You can return instances in the instance list in the TencentDB for Redis® console in a self-service manner. For more information, see Returning and Isolating Instance.
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