tencent cloud

Feedback

Quick Diagnosis

Last updated: 2022-08-11 15:08:15

    CKafka offers a quick diagnosis feature to help you automatically check potential health issues of your cluster, suggest solutions based on Tencent Cloud experts' experience, and generate a health check report for you. This feature can extract key information, locate problems, and offer professional suggestions, thus delivering a closed-loop Ops experience.

    Note:

    Currently, the quick diagnosis feature is only available for CKafka Pro Edition instances and can be used for diagnosis only once every day; therefore, we recommend you use it reasonably.

    Directions

    1. Log in to the CKafka console.
    2. Select Instance List on the left sidebar and click the ID of the target instance to enter its basic information page.
    3. Select the Smart Ops tab at the top and click Quick Diagnosis.
    4. Click Quick Diagnosis in the top-left corner to start diagnosis. The diagnosis result will be displayed on the page. You can also enable Auto-Diagnosis. Then, a diagnosis task will be triggered at the specified time every day and generate a diagnosis report.

    On the Diagnosis Result page, you can perform the following operations:

    • If the diagnosis result is abnormal, you can click View Diagnosis Report in the bottom-left corner of the Latest Diagnosis Result module and promptly fix the issues based on the detailed risk description and suggestions provided in the diagnosis report.
    • Click in the top-right corner of the Diagnosis Report module to download the diagnosis report.
    • Click a time in the column on the right of the Diagnosis Report module to view previous diagnosis reports.
    Contact Us

    Contact our sales team or business advisors to help your business.

    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

    7x24 Phone Support