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DocumentationTDMQ for CKafkaPurchase GuideConverting Pay-As-You-Go Instances to Monthly Subscription
Converting Pay-As-You-Go Instances to Monthly Subscription
Last updated: 2025-04-09 10:17:47
Converting Pay-As-You-Go Instances to Monthly Subscription
Last updated: 2025-04-09 10:17:47

Overview

To make it more convenient for you to use, CKafka has enabled the feature to convert pay-as-you-go instances into monthly subscription instances, converting temporary use pay-as-you-go instances into long-term and stable use of monthly subscription instances. You can perform the conversion operation in the CKafka console.
Note:
The standard version has stopped new purchases since March 6, 2024. The control features of existing cluster instances, such as upgrading and renewal, are not affected. However, the feature of subcontracting annual and monthly packages for pay-as-you-go instances has been decommissioned. Recommend you select the advanced edition or professional edition.

Conversion Rule

The billing mode conversion feature is provided by the CKafka console. The specific rules are as follows:
A renewal order will be generated when a pay-as-you-go instance is converted to a monthly subscription. You must complete the payment process of this order for the billing mode changes to take effect. If the order is not paid or the payment fails, it can be viewed and handled on your Order Center page.
Instances with a billing mode converted from pay-as-you-go to monthly subscription do not support unconditional refunds within five days.
After the billing mode conversion is successful and payment is successful, the instance will immediately be billed on a monthly subscription basis. The start time of the new monthly subscription instance is the conversion successful time.
Before payment is completed, the billing mode of this instance cannot be converted repeatedly.
Before payment is completed, if the instance configuration information changes (for example, adjusting configuration, reinstalling system, adjusting bandwidth, adjusting disk, etc.), and the amount of the newly purchased order does not match the instance, the unpaid order will be prohibited from payment. You need to first cancel the current unpaid order in the Order Center, and then perform a new conversion operation.
The transition from pay-as-you-go to monthly subscription feature supports synchronously converting the billing modes of instances and disks. The instance billing mode conversion is irrelevant to the public network bandwidth billing mode conversion.
After a pay-as-you-go instance is converted to a monthly subscription, the monthly subscription instance cannot be converted back to pay-as-you-go.
Batch conversion is not supported currently.

Operation Steps

1. Log in to the CKafka console.
2. In the operation column on the instance list page, select a pay-as-you-go instance and select More > Transition from Pay-As-You-Go to Monthly Subscription.
3. In the pop-up Transition from Pay-As-You-Go to Monthly Subscription window, set the renewal duration and whether to auto-renew according to actual needs.

4. Click Confirm and complete the conversion operation as prompted on the page.

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