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Tencent Real-Time Communication
    Documentation

    Starter Plan

    Last updated: 2024-06-26 14:21:40
      To help you minimize initial project costs, we offer a Starter Plan designed specifically for new users. This plan allows you to access the official subscription monthly packages of our various products at a significantly reduced price for up to three months.

      Description

      Who Can Purchase

      The Starter Plan is available to anyone who has not previously purchased the corresponding product official pacakges.

      Starter Plan Package Features and Pricing

      Products
      Starter Plan Price
      Starter Plan-Product Features
      Starter Plan Duration
      All Versions Prices
      RTC Engine
      9.9 USD/month
      Buy now
      All RTC Engine Lite features
      Pay-as-you-go supported
      Maximum of 3 purchases
      Free Minutes: 10,000 mins
      Package Bonus Minutes: 50,000 mins
      Free Trial: 0 USD/14 days Apply
      Lite: 49.5 USD/month
      Standard: 499 USD/month
      Pro: 1,499 USD/month
      Discover full RTC Engine package info.
      Call
      39.9 USD/month Buy now
      All Group Call features
      1,000 MAU
      Pay-as-you-go supported
      Maximum of 3 purchases
      Free Minutes: 10,000 mins
      Package Bonus Minutes: 50,000 mins
      Free Trial: 0 USD/7 days Apply
      1-to-1 Call: 199 USD/month
      Group Call: 597 USD/month Discover full Call package info.
      Conference
      39.9 USD/month
      Buy now
      All Conference Standard features
      1,000 MAU
      Pay-as-you-go supported
      Maximum of 3 purchases
      Free Minutes: 10,000 mins
      Package Bonus Minutes: 50,000 mins
      Free Trial: 0 USD/14 days Apply
      Lite: 299 USD/month
      Standard: 599 USD/month
      Pro: 899 USD/month
      Discover full Conference package info.
      Live
      39.9 USD/month
      Buy now
      All Live Standard features
      1,000 MAU
      Pay-as-you-go supported
      Maximum of 3 purchases
      Free Minutes: 10,000 mins
      Package Bonus Minutes: 50,000 mins
      Free Trial: 0 USD/14 days Apply
      Lite: 299 USD/month
      Standard: 599 USD/month
      Pro: 899 USD/month Discover full Conference package info.
      Beauty AR（Web）
      39.9 USD/month Buy now
      All Beauty AR Standard features
      Maximum of 6 purchases
      /
      Free Trial: 0 USD/28 days Apply
      Standard: 999 USD/month
      Professional: 1499 USD/month Advanced: Contact us Discover full Beauty AR package info.
      More Billing Explanation: Free Minutes; Package Bonus Minutes; Pay-As-You-Go.

      Validity Period

      The package is valid from the day of purchase to the same day the following month. For example, if a package was bought on March 1st, 2024, its validity period would be from March 1st, 2024 to April 1st, 2024.

      How to Use

      The package becomes effective immediately after purchase, and the package features directly bind to the application, identified by the SDKAppID. It depends on which application you selected at the time of purchase. If you have multiple applications that need to use the same product capability, you need to purchase multiple packages.
      
      For example, if your application 123456 has purchased the Conference, and your other application 222222 also wants to use the Conference features, you will need to purchase another Conference package specifically for application 222222.

      Renewal and Purchase Limit

      All starter plans support manual renewal and do not support automatic renewal.
      Under the same application ( SDKAppID), only one package can be purchased per product. For instance, under application 12345, if you have activated the Conference's Starter Plan package, you cannot purchase any other versions within its validity period. You can choose to renew the Starter Plan package for the current application, which will extend the validity period. If you wish to upgrade to other versions, you need to purchase them after the current version expires. All services can still be used within 5 days after the Starter Plan package expires. To avoid service interruption, we recommend renewing or purchasing a new package with 5 days after expiration.
      Each account can purchase a Starter Plan for each product up to three times (Beauty AR can be purchased six times). For example, if you have already purchased the RTC Engine Starter Plan three times, you can still purchase the Conference Starter Plan three times. Please note, the Starter Plan is only available for new users. If you have already purchased the official version, you will not be eligible for the discount offered by the Starter Plan.

      Pay-as-You-Go Supported

      During the validity period of a package, the pay-as-you-go privileges are automatically activated for your account. Any usage beyond the package will be charged on a daily postpaid basis, ensuring the continuous service. For the pay-as-you-go billing mode, please check here.
      After the package expires, if you do not have any valid packages, your pay-as-you-go privileges will be deactivated. To continue using the service, we recommend subscribing to our official monthly package with automatic renewal. Alternatively, you can choose to repurchase the Starter Package (each user can purchase a package for each product up to three times).

      FAQs

      Question 1: Why did my order fail?

      Answer: There are two possible reasons. One is that you may not meet the purchase requirements for the promotion, such as not being a new user or having reached the maximum number of purchases allowed. The other is that you have a pending payment order. Please check the Console for any pending payments. If the payment is not finished within 15 minutes, the order will be automatically canceled, and you can place a new order afterward.

      Question 2: What happens when I use up the package duration？

      Answer: If the duration in the package is exhausted and the package has not yet reached its expiration, the exceeded duration will be settled and billed according to the pay-as-you-go pricing.

      Question 3: I have purchased the Conference Starter Plan three times. Can I still buy Starter Plans for other products?

      Answer: Yes, as long as you haven't purchased the regular package for the corresponding product, you can repeatedly buy Starter Plans for different products. Each product's Starter Plan can be purchased up to three times.

      Others

      1. Both main and sub-accounts can purchase this package. They can only purchase three packages in total. Agent account purchases are not supported.
      2. Tencent RTC reserves the right to revoke resources from accounts engaged in illegal activities.
      3. Tencent RTC reserves the right to the final interpretation of this activity.
      If there is any problem, please contact us or submit a ticket.
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