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Live Monthly Packages

Last updated: 2024-12-19 15:49:48
    TRTC Live (TUILiveKit) is a real-time interactive live streaming component that comes with UIKits. It enables you to add the capability of Interactive Live Video Streaming and Voice Room to your app with just a few lines of code, significantly reducing your development workload. TUILiveKit is available for Android, iOS, Flutter, and Electron development platforms.

    Cost Breakdown

    TRTC Live fees include Live monthly package fees and pay-as-you-go fees.
    Live monthly package fees: The TRTC Live component can be used only after you purchase a Live monthly package. For package prices and features, refer to Live Monthly Packages.
    Pay-as-you-go fees: Usage will be billed in the pay-as-you-go mode after the quota of your Live monthly package is used up, so please note that even if you subscribe to a monthly package, additional fees may still be incurred. Pay-as-you-go fees include:
    Chat MAU fees: Exceeding the quota incurs a charge of $0.015 USD per user per month.
    Audio/video duration fees: The usage generated by the live's video live component is billed according to the Billing of Video Live Component; the audio and video duration usage incurred during the use of live's voice room component is billed in accordance with the Audio and Video Duration.
    Additional Value-Added Fees: If you use TRTC basic features, there may also be on-cloud recording fees, recording delivery fees,MixTranscoding fees, and relay fees.
    Note:
    The calculation method for MAU is as follows: after calling the TUILogin.login operation and establishing a long connection with the Live backend, the MAU will increase by 1. That is, a single user logging into Live in a month counts as 1 MAU, and repeated logins by the same user do not accumulate MAU. Additionally, if the same user uses Chat, Call, Live, or Conference within the same application (SDKAppID), they will only be counted as one MAU. Please use the TUILogin.login operation reasonably according to your business scenario to avoid excessively high MAU.
    Live's voice room component: When you use the Live Voice Room core control component (SeatGridView) or refer to RTCRoomEngine API for integration, it is considered as using this component.
    Live's video live component: When your application is created after December 18, 2024 (SDKAppID) and integrates with Live v2.8.0 or later versions of the core control for Video Live (LiveStreamCoreView), it is considered as using this component. If the above conditions are not met, it is considered as using the live's voice room component.

    Billing Details

    TRTC Live features are offered at the application (SDKAppID) level. If you have multiple applications that need to use TRTC Live features, you need to purchase multiple TRTC Live monthly packages.
    After the TRTC Live monthly package bound to your application expires, the features of the package will become unavailable. To avoid interrupting your business, we recommend you enable auto-renewal for your purchased monthly package.
    You can subscribe to only one TRTC Live package for one application at a time. For example, for the application "test_trtc", if you have already subscribed to Live Lite, before the package expires, you cannot upgrade it to Live Standard or Pro. If you do need to upgrade your package, please submit a ticket.
    TRTC Live packages must be purchased first before they can be used to deduct your usage. The validity period is from the day of purchase to the same day of the following month. For example, if you purchase a package on March 1, 2023, its validity period will be from March 1, 2023, to April 1, 2023.
    For specific instructions on how to obtain the free trial edition or purchase the official edition, see Activate the Service (TUILiveKit).
    You may refer to the TRTC Monthly Package Refund Instructions for the refund rules regarding the Live monthly packages.

    Monthly Package Details

    Item
    Free Trial
    Lite
    Standard
    Pro
    Price
    As low as 0 USD for 14 days
    299 USD/month
    599 USD/month
    899 USD/month
    10,000 minutes/month
    10,000 minutes/month
    10,000 minutes/month
    10,000 minutes/month
    -
    100,000 minutes/month
    300,000 minutes/month
    450,000 minutes/month
    100/month
    10,000/month
    10,000/month
    10,000/month
    Pay-as-you-go upon Exhaustion
    (within the validity of the package)
    Services become unavailable after exhaustion.
    Live Features
    Max Live Rooms
    10
    30
    100
    500
    Max Viewers in a Room
    100
    500
    5000
    No Limited
    Multi-guests
    Up to
    16 Multi-guests
    Standard or Pro Only
    Up to
    10 Multi-guests
    Up to
    16 Multi-guests
    Anchors Connection and Battle
    Up to 9 Anchors in a Battle
    -
    Up to 2 Anchors in a Battle
    Up to 9 Anchors in a Battle
    Max Input Resolution
    2K/4K
    1080P
    1080P
    2K/4K
    Go Live
    Chat and Emoji
    Chat in Live Room
    Floating Window
    Face Beautification
    Interactive Gift
    Background Music
    Audience List
    PC Live Streaming Assistant
    (Time-Limited Freebie)
    (Time-Limited Freebie)
    Audience Tag
    AI Noise Suppression
    -
    On-cloud Recording
    On-Cloud Mix-Transcoding
    Supported Platforms
    iOS, Android, Flutter, Electron
    iOS, Android, Flutter;
    Electron(Time-Limited Freebie)
    iOS, Android, Flutter;
    Electron(Time-Limited Freebie)
    iOS, Android, Flutter, Electron
    Technical Support
    -
    Response time: 5 day/12 hour
    P1 - 2 hours
    P2 - 6 hours
    P3 - 12 hours
    Response time: 7 day/24 hour
    P1 - 1 hour
    P2 - 4 hours
    P3 - 9 hours
    Response time: 7 day/24 hour
    P1 - 1 hour
    P2 - 4 hours
    P3 - 9 hours
    -
    Ticket and email support
    Ticket and email support
    Ticket and email support
    -
    Telegram group
    Telegram group
    Telegram group
    Note:
    1. 
    Free resources
    : The free resources of a package can be used to deduct your live durations and quota of free monthly active users (MAU). If you use the trial edition, services will become unavailable for your application after you use up the package. If you use Lite, Standard or Pro, after you use up the package, your additional usage will be charged at pay-as-you-go rates.
    2. 
    Free minutes
    : Each Tencent Cloud account will get 10,000 free minutes per usage cycle (a usage cycle is one month) after it buys a TRTC Live package. The free minutes can deduct usage of both TRTC Live features and TRTC basic features such as on-cloud recording and on-cloud mixtranscoding. To learn more, see Free Minutes.
    3. Monthly package
    duration
    : It can be used to deduct the audio and video duration generated when Live is used. For details on the deduction rules, see Monthly Package Duration. It is valid for one month and will expire at the end of each usage cycle.
    4. Free monthly active users
    (MAU)
    : A single user logging in to the Live component in the same month is counted as 1 MAU. If the same user logs in repeatedly, the MAU will not be accumulated.
    5. 
    Live's video live component:
    When your application is created after December 18, 2024 (SDKAppID) and integrates with Live v2.8.0 or later versions of the core control for Video Live (LiveStreamCoreView), it is considered as using this component.
    6. Live's voice room component: When you use the Live Voice Room core control component (SeatGridView) or refer to RTCRoomEngine API for integration, it is considered as using this component.
    7. TRTC general
    features
    : In addition to Live dedicated features, you can also use the general features provided by TRTC. The corresponding usage will be generated during the use. For the billing standards, see Billing of On-Cloud Recording and Recording Delivery and MixTranscoding.
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