tencent cloud

Feedback

Free Minutes

Last updated: 2024-12-19 15:05:41
All Tencent Cloud accounts (UIN) that have activated the TRTC monthly package (including Call, Conference, Live, RTC-Engine) can receive a free time package of 10,000 minutes each month within a year. A maximum of one free time package can be received per month, and the usage generated by all TRTC (including Call, Conference, Live, RTC-Engine) can be deducted.
Notes on free time package:
Free minutes expire at the end of each usage cycle and cannot be rolled over to the next cycle.
For example, if you receive the free minutes on November 15, 2022, they would be valid from November 15, 2022 to December 14, 2022.
You can view the validity of your free minutes in Package Management of the TRTC console.
Additional fees will be incurred only if your monthly usage exceeds 10,000 minutes. If the 10,000-minute Free Quota is deducted and no RTC-Engine Packages, Call Monthly Packages, Conference Monthly Packages, or Live Monthly Packages has been purchased, it will trigger the suspension of the application.
The following applies to accounts registered on or after February 21, 2023.
Note:
The free package for the UIN registered on or after July 25, 2024 (Beijing time) can be used to deduct the minutes generated by recording delivered to Tencent Cloud, recording delivered to a third party, page recording, and Video Live audience.
Free minutes are deducted at the following ratios:
Item
Actual Usage (Minutes)
Free Minutes Deducted
RTC Engine/Call/Conference Audio and Video Duration
Audio
1
1
HD
1
4
FHD
1
9
2K
1
16
4K
1
36
Audio
1
0.5
HD
1
2
FHD
1
4.5
2K
1
8
4K
1
18
On-cloud recording
Audio
1
1.5
HD
1
6.1
FHD
1
13.6
2K
1
24.2
4K
1
54.5
MixTranscoding
Audio
1
2
H.264-HD
1
6.1
H.264-FHD
1
14.1
H.264-2K
1
26.3
H.264-4K
1
70.7
H.265-HD
1
18.2
H.265-FHD
1
38.4
H.265-2K
1
70.7
H.265-4K
1
191.9
Recording delivered to Tencent Cloud
Audio
1
0.02
HD
1
0.13
Full HD
1
0.29
2K
1
0.58
4K
1
1.16
Recording delivered to a third party
Audio
1
0.13
HD
1
0.82
Full HD
1
1.72
2K
1
3.6
4K
1
7.19
Screen Recording
HD
1
14.1
Full HD
1
28.3
The following applies to accounts registered before February 21, 2023.
Free minutes are deducted at the following ratios:
Item
Actual Usage (Minutes)
Free Minutes Deducted
RTC Engine/Call/Conference Audio and Video Duration
Audio
1
1
HD
1
4
FHD
1
9
2K
1
16
4K
1
36
On-cloud recording
Audio
1
1
HD
1
4
FHD
1
9
2K
1
16
4K
1
36
Note

Live's Audio Room Audio and Video Duration:The audio and video duration generated when you use the Live Voice Room core control component (SeatGridView) or refer to RTCRoomEngine API for integration.
Live's Video Live Anchor Duration:The anchor duration generated when you use the core control for Video Live (LiveStreamCoreView) for integration.
Live's Video Live Audience Duration:Applications created after December 18, 2024 (SDKAppID), which integrate the core control for Video Live (LiveStreamCoreView) using version 2.8.0 or later of Live, will have their audio and video usage attributed to the audience identity. Durations not meeting the above criteria will still be considered as live's video live anchor duration.
Contact Us

Contact our sales team or business advisors to help your business.

Technical Support

Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

7x24 Phone Support