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Stream Interruption Records
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Last updated: 2024-06-19 17:01:34
Stream Interruption Records
Last updated: 2024-06-19 17:01:34
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You can view records of live push interruptions and their causes in the CSS console.

Prerequisites

You have logged in to the CSS console.
There is a live stream whose push was interrupted under your account.

Directions

1. In the console, select Monitoring > Stream Interruption Records on the left sidebar.
2. Our platform supports querying stream interruption records for the past 30 days through the use of stream names, offering both exact and fuzzy search capabilities. Users can access detailed information including the stream name, path, domain name, start time, end time, push duration, push client IP, and cause of interruption.



On the Stream Interruption Records page:
Path is the value of AppName in the push URL.
Stream Name is the value of StreamName in the push URL.

Causes of Stream Interruption

The table below lists the possible causes of stream interruption and their error codes:
errcode
sub_errcode
errmsg
0
0
Unknown reason.
1
0
The push client stopped the stream.
2
0
The push client stopped the stream.
3
0
The push client stopped the stream.
4
0
The push client stopped the stream.
5
0
CSS system internal error.
6
0
RTMP content error.
7
0
Exceeded the maximum size allowed for a single RTMP frame.
8
0
The system stopped the stream because no data was generated for a long time.
9
0
CSS system internal error.
10
0
The proxy layer received an interruption command.
11
0
CSS system internal error.
12
0
Network error for the push client.
13
0
Network error for the push client.
14
0
Network error for the push client.
15
0
Network error for the push client.
16
0
Network error for the push client.
17
0
Network error for the push client.
18
100
CSS system internal error.
18
101
CSS system internal error.
18
102
CSS system internal error.
18
103
CSS system internal error.
18
104
CSS system internal error.
18
200
Failed to get the user information for the push URL.
18
201
Your CSS services have been suspended.
18
202
Your CSS services have been suspended due to overdue payments. Please top up your account balance.
18
203
Your CSS services have been suspended.
18
300
Push using an IP address is not allowed.
18
301
Unable to identify the push domain name.
18
302
Invalid push domain name.
18
303
The push domain name is disabled.
18
304
The push application is disabled.
18
305
The stream is disabled.
18
306
Channel mode is used, but there isn’t a push channel.
18
307
Channel mode is used, but the current push channel is disabled.
18
308
The push name contains unallowed characters.
18
309
The push application name contains unallowed characters.
18
400
The push client’s IP address is on the blocklist.
18
401
The push client’s IP address is not on the allowlist.
18
500
The expiration time parameter is missing from the push URL.
18
501
The push URL has expired.
18
502
The authentication parameter is missing from the push URL.
18
503
Authentication failed.
18
600
Reached the maximum number of streams that can be pushed.
18
601
Reached the maximum number of streams that can be pushed using this stream name.
18
602
The priority of this stream is lower than another stream.
19
0
Third-party authentication failed.
20
0
The system stopped the stream because no data was generated for a long time.
21
100
The stream was stopped at your request.
21
101
The stream was disabled at your request.
21
102
A new push URL replaced the current one.
21
103
A new push URL replaced the current one that has no data.
22
0
Unknown reason.
23
0
RTMP content error.
24
0
CSS system internal error.
25
0
Unknown reason.
26
0
Unknown reason.
27
0
Unknown reason.
28
0
Unknown reason.
29
0
Unknown reason.
30
0
Unknown reason.
31
0
Unknown reason.
32
0
Unknown reason.
33
0
RTMP AMF error.
34
0
Unknown reason.
35
0
The push client stopped the stream.
36
0
Unknown reason.
37
0
SRS stopped the stream because it was not played.
38
0
CSS system internal error.
39
0
Exceeded the maximum frame size allowed for push.

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