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Payment Overdue
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Last updated: 2024-01-08 09:25:40
Payment Overdue
Last updated: 2024-01-08 09:25:40
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Note:
If you are a customer of a Tencent Cloud partner, the rules regarding resources when there are overdue payments are subject to the agreement between you and the partner.

Pay-as-you-go CVM Instances





Notes

After you stop using pay-as-you-go resources, terminate them as soon as possible to avoid fee deduction.
After a CVM instance is terminated or repossessed, its data will be cleared and cannot be recovered.
Since your actual resource consumption changes constantly, some slight discrepancies may exist for the stated balance in the low balance alert.

Alerts

Alert Type
Description
Overdue payment reminder
Pay-as-you-go resources are billed on the hour. When your account balance becomes negative, your Tencent Cloud account creator, global resource collaborators, and financial collaborators will be notified via email and SMS.
Overdue payment alert
This feature is disabled by default.

Overdue payment policy

When your account balance falls below zero, you can continue to use CVM instances for the next 2 hours. We will also continue to bill you for this usage. After 2 hours, if your account balance remains negative, your CVM instances will be shut down automatically and the billing will stop. After automatic shutdown, your CVM instances go through the following stages:
Time Since Shutdown
Description
≤ 15 days
If your account is topped up to a positive balance, the billing resumes and you can continue to use your CVM instances.
If your account balance remains negative, you will not be able to start your CVM instances.
> 15 days
If your account is not topped up to a positive balance, your pay-as-you-go CVMs will be repossessed. All data will be erased and cannot be recovered. When your CVM is repossessed, Tencent Cloud account creator and all collaborators will be notified via email and SMS.

Bill-by-traffic Network

Alert Type
Description
Balance alert
Network traffic consumption tends to fluctuate significantly and is difficult to predict. Therefore, we do not offer balance alerts.
Overdue payment alert
When your balance becomes negative, you can continue to use the bill-by-traffic network for the next 2 hours. We will also continue to bill you for this usage. After 2 hours, if your account balance remains negative, the bill-by-traffic network service will automatically stop. After your account is topped up to a positive balance, the service will resume. Check the affected CVM instances and CLB instances and ensure that any previous settings are restored.
Note:
For information on traffic fees, see Public Network Billing.

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