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Logging In and Going Online

Last updated: 2024-03-28 21:02:56

    Account and Cipher Instructions

    Log in Account (Email): The account is the email you provided to the administrator or the one assigned to you by the administrator.
    Password: After the administrator successfully creates the account, the system will send an email with a random password to that mailbox. For the first sign in, please use that random password.

    First Sign in and Binding Mobile Number

    Step One: Log in to Tencent Cloud Contact Center

    Visit Tencent Cloud Contact Center , enter the email address and password to log in, as shown below:
    Directly visit the link: https://tccc.qcloud.com/login
    Email Address: The registration email provided to the administrator
    Log in Password: After the administrator successfully creates the account, the system will send an email with a random password to that mailbox. For the first sign in, please use that random password.
    

    Step Two: Complete Account Information

    First time logging in to Tencent Cloud Contact Center requires a mobile number binding. Mobile number binding is used for SMS Captcha login, mobile number password retrieval, mobile call receiving, mobile call outbound feature, and it will not be shown to external customers. If you change your mobile number during use, self-modification is supported.
    
    
    

    Step Three: Enter Target Application

    For the first time use, you need to click to allow the use of the microphone before going live.
    
    
    

    Step Four: Officially Go Live

    Check the agent status in the top right corner. A green dot indicates that the agent is available and can provide services normally.
    
    
    

    Short Message Service Captcha Sign in

    
    
    
    Visit Tencent Cloud Contact Center , click on Captcha Sign in , enter mobile number and click access Captcha as shown below.
    Visit the link directly:https://tccc.qcloud.com/login
    Mobile number: The number that you linked with Tencent Cloud Contact Center TCCC
    Captcha : The Short Message Service Captcha sent to the mobile number
    
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