Login Account: use the email address you provided to admin or the one assigned by admin.
Password: once account is created, system will send an email with a random password to that mailbox.
First Time Login
Step 1: Go to Workstation
Visit Cloud Contact Center, enter the email address and password to log in, as shown below:
Click the link directly: https://tccc.qcloud.com/login.
Email Address: The registration email provided to the administrator
Login Password: After the administrator successfully creates the account, the system will send an email with a random password to that mailbox. For the first login, please use that random password.
Step 2: Complete Account Information
When you log in to the Cloud Contact Center for the first time, you need to bind your mobile number. The mobile number is used for SMS verification code login, password retrieval, and receiving and making calls, and it will not be shown to customers. If you change your mobile number during use, self-modification is supported.
Step 3: Enter Target Application
For the first time of use, you need to click to allow the use of the microphone before going online.
Step 4: Go Online
Check the agent status in the top right corner. A green dot indicates that the agent is available and can provide services normally.
SMS Verification Code Login
Visit Cloud Contact Center, click Verification code login , enter mobile number and click Get verification code, as shown below.
Click the link directly: https://tccc.qcloud.com/login.
Mobile number: The number you bound to Cloud Contact Center
Verification code: The verification code sent to your mobile phone through SMS
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