Account and Cipher Instructions
Log in Account (Email): The account is the email you provided to the administrator or the one assigned to you by the administrator.
Password: After the administrator successfully creates the account, the system will send an email with a random password to that mailbox. For the first sign in, please use that random password.
First Sign in and Binding Mobile Number
Step One: Log in to Tencent Cloud Contact Center
Directly visit the link: https://tccc.qcloud.com/login
Email Address: The registration email provided to the administrator
Log in Password: After the administrator successfully creates the account, the system will send an email with a random password to that mailbox. For the first sign in, please use that random password.
Step Two: Complete Account Information
First time logging in to Tencent Cloud Contact Center requires a mobile number binding. Mobile number binding is used for SMS Captcha login, mobile number password retrieval, mobile call receiving, mobile call outbound feature, and it will not be shown to external customers. If you change your mobile number during use, self-modification is supported.
Step Three: Enter Target Application
For the first time use, you need to click to allow the use of the microphone before going live.
Step Four: Officially Go Live
Check the agent status in the top right corner. A green dot indicates that the agent is available and can provide services normally.
Short Message Service Captcha Sign in
Visit the link directly:https://tccc.qcloud.com/login
Mobile number: The number that you linked with Tencent Cloud Contact Center TCCC
Captcha : The Short Message Service Captcha sent to the mobile number
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