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Cloud Contact Center
Data Push: Voicemail Recordings
Last updated: 2025-01-15 11:08:11
Data Push: Voicemail Recordings
Last updated: 2025-01-15 11:08:11
Voicemail recordings will include caller recordings generated by IVR voicemail module, and you can use the SessionId to find the URL of the voicemail recording.
URL:https://{custom_url}?action=voicemail METHOD:POST Content-Type:application/json;charset=utf8 REQUEST:
Parameter
Type
Description
SdkAppId
Numerical value (long integer)
The unique Cloud Contact Center application ID, you could find this info on Console.
SessionId
String
Session ID
Timestamp
Numerical value (long integer)
Recording generation timestamp
RecordURL
String
Recording URL
EndpointUser
String
Recording object (the user's mobile phone number)
RESPONSE:
Parameter
Type
Description
ErrMsg
String
Error description
ErrCode
Numerical value
Error code
Data sample:
{
"SdkAppId": 1400264214,
"SessionId": "e97be0ab-1ef6-4ad2-a8c4-2b2bbfb18e55",
"Timestamp": 1608130650,
"RecordURL": "http://recorder-10018504.cos.ap-shanghai.myqcloud.com/def/month12/000-339708937-12367-473aa3561921478d8c57b425bd9d4b29-000-1608130637.mp3",
"EndpointUser": 13123456789
}


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