- Product Introduction
- Purchase Guide
- How to Get Started
- Getting Started
- Administrator Manual
- Telephone Operation Guide
- Customer Service Management
- Customer Service Management
- Skill Group Management
- Inbound IVR Management
- Outbound Number Assignment
- SIP Phone Registration
- Integration with Business System (Inbound Call Pop-Up)
- Online Status and On Break Reason
- Inbound Call Routing and Answering Settings
- Clicking to Dial on PC
- Hot Word Feature
- Outbound Call on Dial Pad
- Predictive Outbound Calling
- Call-out Then Customer Call-in Reception
- Call Features
- Customer Satisfaction Evaluation
- Number Privacy Protection
- Service Record Viewing and Playback
- Service Record Storage and Access
- Recording Storage and Access
- Data Analysis
- Real-Time Monitoring
- Telephone Operation Guide
- Agent Manual
- Phone Volume
- Hardware, Software, and Network Requirements
- Logging In and Going Online
- Agent Workstation
- Agent Status
- Answering Calls and Making Outbound Calls (via Web)
- Call Hold and Mute
- Direct Transfer to Skill Group/Agent
- Call Self-Service
- Entering Extension Number
- Agent Internal Call
- Phone Service Records and Recording
- Modify the mobile number
- Forgetting or Changing Password
- Going Offline and Logging Out
- Phone Volume
- Practical Tutorial
- API Documentation
- History
- Introduction
- API Category
- Making API Requests
- Agent APIs
- Skill Group APIs
- Number APIs
- Dual Call APIs
- Automatic Outbound Call APIs
- CreateAutoCalloutTask
- DescribeAutoCalloutTasks
- StopAutoCalloutTask
- DescribeAutoCalloutTask
- UpdatePredictiveDialingCampaign
- ResumePredictiveDialingCampaign
- PausePredictiveDialingCampaign
- DescribePredictiveDialingSessions
- DescribePredictiveDialingCampaigns
- DescribePredictiveDialingCampaign
- DeletePredictiveDialingCampaign
- CreatePredictiveDialingCampaign
- AbortPredictiveDialingCampaign
- DescribeAgentCruiseDialingCampaign
- Telephone APIs
- Phone Service Record APIs
- Purchasing APIs
- Other APIs
- Outbound Call APIs
- Data Types
- Error Codes
- SDK Development Guide
- Data Push
- FAQs
- Service Agreement
- Contact Us
- Data Deletion Guide
- Glossary
- Product Introduction
- Purchase Guide
- How to Get Started
- Getting Started
- Administrator Manual
- Telephone Operation Guide
- Customer Service Management
- Customer Service Management
- Skill Group Management
- Inbound IVR Management
- Outbound Number Assignment
- SIP Phone Registration
- Integration with Business System (Inbound Call Pop-Up)
- Online Status and On Break Reason
- Inbound Call Routing and Answering Settings
- Clicking to Dial on PC
- Hot Word Feature
- Outbound Call on Dial Pad
- Predictive Outbound Calling
- Call-out Then Customer Call-in Reception
- Call Features
- Customer Satisfaction Evaluation
- Number Privacy Protection
- Service Record Viewing and Playback
- Service Record Storage and Access
- Recording Storage and Access
- Data Analysis
- Real-Time Monitoring
- Telephone Operation Guide
- Agent Manual
- Phone Volume
- Hardware, Software, and Network Requirements
- Logging In and Going Online
- Agent Workstation
- Agent Status
- Answering Calls and Making Outbound Calls (via Web)
- Call Hold and Mute
- Direct Transfer to Skill Group/Agent
- Call Self-Service
- Entering Extension Number
- Agent Internal Call
- Phone Service Records and Recording
- Modify the mobile number
- Forgetting or Changing Password
- Going Offline and Logging Out
- Phone Volume
- Practical Tutorial
- API Documentation
- History
- Introduction
- API Category
- Making API Requests
- Agent APIs
- Skill Group APIs
- Number APIs
- Dual Call APIs
- Automatic Outbound Call APIs
- CreateAutoCalloutTask
- DescribeAutoCalloutTasks
- StopAutoCalloutTask
- DescribeAutoCalloutTask
- UpdatePredictiveDialingCampaign
- ResumePredictiveDialingCampaign
- PausePredictiveDialingCampaign
- DescribePredictiveDialingSessions
- DescribePredictiveDialingCampaigns
- DescribePredictiveDialingCampaign
- DeletePredictiveDialingCampaign
- CreatePredictiveDialingCampaign
- AbortPredictiveDialingCampaign
- DescribeAgentCruiseDialingCampaign
- Telephone APIs
- Phone Service Record APIs
- Purchasing APIs
- Other APIs
- Outbound Call APIs
- Data Types
- Error Codes
- SDK Development Guide
- Data Push
- FAQs
- Service Agreement
- Contact Us
- Data Deletion Guide
- Glossary
1. API Description
Domain name for API request: ccc.tencentcloudapi.com.
This API is used to access call detail records by application
A maximum of 20 requests can be initiated per second for this API.
We recommend you to use API Explorer
Try it
API Explorer provides a range of capabilities, including online call, signature authentication, SDK code generation, and API quick search. It enables you to view the request, response, and auto-generated examples.
2. Input Parameters
The following request parameter list only provides API request parameters and some common parameters. For the complete common parameter list, see Common Request Parameters.
| Parameter Name | Required | Type | Description |
|---|---|---|---|
| Action | Yes | String | Common Params. The value used for this API: DescribeTelCallInfo. |
| Version | Yes | String | Common Params. The value used for this API: 2020-02-10. |
| Region | No | String | Common Params. This parameter is not required for this API. |
| StartTimeStamp | Yes | Integer | Start timestamp, Unix timestamp (query dimension supports only daily. For example, to query May 1st, pass startTime:"2023-05-01 00:00:00","endTime":"2023-05-01 23:59:59" timestamp. To query May 1st and May 2nd, pass startTime:"2023-05-01 00:00:00","endTime":"2023-05-02 23:59:59" timestamp) |
| EndTimeStamp | Yes | Integer | End timestamp, Unix timestamp, the query time range is up to 90 days (query dimension supports only daily. For example, to query May 1st, pass startTime:"2023-05-01 00:00:00","endTime":"2023-05-01 23:59:59" timestamp. To query May 1st and May 2nd, pass startTime:"2023-05-01 00:00:00","endTime":"2023-05-02 23:59:59" timestamp) |
| SdkAppIdList.N | Yes | Array of Integer | Application ID list, when having multiple IDs, the returned value is the sum of all the IDs. |
3. Output Parameters
| Parameter Name | Type | Description |
|---|---|---|
| TelCallOutCount | Integer | Number of minutes consumed by Outbound Package. |
| TelCallInCount | Integer | Number of minutes consumed by Inbound Package. |
| SeatUsedCount | Integer | Number of agent usage statistics. |
| VOIPCallInCount | Integer | Number of minutes consumed by Audio package. |
| AsrOfflineCount | Integer | Number of minutes consumed by Offline Speech-to-Text Package. |
| AsrRealtimeCount | Integer | Number of minutes consumed by Real-time Speech-to-Text Package. |
| RequestId | String | The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem. |
4. Example
Example1 Accessing call detail records
This example shows you how to access call detail records
Input Example
POST / HTTP/1.1
Host: ccc.tencentcloudapi.com
Content-Type: application/json
X-TC-Action: DescribeTelCallInfo
<Common request parameters>
{
"StartTimeStamp": "0",
"EndTimeStamp": "0",
"SdkAppIdList": [
"0"
]
}
Output Example
{
"Response": {
"TelCallOutCount": 0,
"TelCallInCount": 0,
"SeatUsedCount": 0,
"VOIPCallInCount": 0,
"AsrOfflineCount": 0,
"AsrRealtimeCount": 0,
"RequestId": "abc"
}
}
5. Developer Resources
SDK
TencentCloud API 3.0 integrates SDKs that support various programming languages to make it easier for you to call APIs.
- Tencent Cloud SDK 3.0 for Python
- Tencent Cloud SDK 3.0 for Java
- Tencent Cloud SDK 3.0 for PHP
- Tencent Cloud SDK 3.0 for Go
- Tencent Cloud SDK 3.0 for Node.js
- Tencent Cloud SDK 3.0 for .NET
- Tencent Cloud SDK 3.0 for C++
Command Line Interface
6. Error Code
The following only lists the error codes related to the API business logic. For other error codes, see Common Error Codes.
| Error Code | Description |
|---|---|
| FailedOperation.DuplicatedAccount | Duplicate account. |
| FailedOperation.PermissionDenied | Insufficient permissions. |
| InternalError.DBError | Internal database access failure. |
| InvalidParameter | Parameter error. |
| InvalidParameter.InstanceNotExist | The instance does not exist. |
| InvalidParameterValue.InstanceNotExist | The instance does not exist. |
Yes
No
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