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Agent Offline and Log Out

Last updated: 2025-01-15 11:52:58

    Offline

    You can click avatar to switch status to Offline.
    
    
    
    When agent turn its status Offline, indicates agent cannot be reached or assigned any voice call.
    
    
    

    Log Out

    On the agent workstation, click the avatar button in the upper right corner, and click Logout, as shown below.
    
    
    
    
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