Solution | Note | Applicable Object |
Go to the Cloud Contact Center agent workstation to use it directly. The enterprise's own page can be embedded into the workstation through simple configuration and interact with each other (for example, call customer data and numbers from enterprise's own system). | Suitable for companies that do not want to develop or only need to link with their own systems simply. | |
Through the development and integration of Cloud Contact Center SDK, the contact center can be integrated into any system of the enterprise to achieve highly customized, secondary development. | Suitable for enterprises that have development capabilities, have their own information systems, and hope to use these information for customized integration. |
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