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DocumentationTencent Kubernetes EngineCloud Native Service GuideCloud Service for etcdCluster TroubleshootingSnapshot Generation Failure
Snapshot Generation Failure
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Last updated: 2025-03-19 18:30:12
Snapshot Generation Failure
Last updated: 2025-03-19 18:30:12
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Description

You have enabled the snapshot policy, but snapshot files are not generated as expected. It is possibly because that you have changed the etcd password. You can submit a ticket to solve the problem of snapshot file generation failure.

Directions

Viewing the Snapshot Policy and Snapshot Files

When an etcd cluster is created, the system enables the data backup feature by default and generates the corresponding scheduled snapshot policy based on the backup parameters. You can go to the snapshot management page to view the policy details and snapshot file list. The specific steps are as follows:
1. Log in to the console of Cloud Service for etcd.
2. Go to the etcd cluster list page, select the region at the top of the page, and find the target etcd cluster in the cluster list below.
3. Go to the snapshot management page, view the policy details and the snapshot file list, check whether the snapshot policy is configured properly, and make sure that the snapshot generation interval and retention period meet your requirements, as shown in the figure below:

4. If you change the etcd password, snapshot files may fail to be generated as expected. In this case, you can submit a ticket to solve this problem.
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