Using PagerDuty to Receive Alarm Notifications

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Using PagerDuty to Receive Alarm Notifications

Last updated: 2024-10-30 10:53:34

This article introduces how to use PagerDuty to receive alarm notifications.
Step 1: Create a service to get the Integration Key and Integration URL.
1. Go to the PagerDuty management page and create a service.
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2. In the Integrations step, select Events API V2. Currently, only the V2 version is supported. To avoid callback failure, please carefully check whether your selection is correct.
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3. After the service is created, copy the corresponding Integration Key and Integration URL.
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Step 2: Configure the API Callback for notification.
1. Go to the TCOP > Alert Management > Alarm Configuration > Notification Template page.
2. Click Create Notification Template to create a notification template.
3. After configuring the basic information on the new Notification Template page, fill in the copied Integration Key and Integration URL in the API Callback fields.
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4. After the Alarm Callback configuration is completed, you will receive an alarm callback message from TCOP when the alarm policy is triggered or restored.
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