Tencent Cloud Observability Platform
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DocumentationTencent Cloud Observability PlatformPurchase GuideCloud Automated TestingPayment Overdue
Payment Overdue
Last updated: 2024-10-17 20:50:25
Note:
If you are a customer of a Tencent Cloud partner, the rules regarding resources when there are overdue payments are subject to the agreement between you and the partner.
Overdue payment alert
Fees are deducted within 24 hours after a test is performed successfully. When your account balance becomes negative, we will notify your Tencent Cloud root account and all the subaccounts via email, SMS, and Message Center.
Processing for overdue payments
CAT adopts the postpaid mode, with a deduction cycle of 24 hours. If your account balance is insufficient:
When your account balance becomes negative:
Within two hours, the service is still available, fees are deducted, and all tasks enter the Overdue status.
Two hours later, all test tasks stop and enter the Suspended status.
Manually start a task as needed if your account is topped up to a positive balance.
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