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Tencent Real-Time Communication
    Documentation

    CreateTroubleInfo

    Last updated: 2021-04-07 19:55:05

    1. API Description

    Domain name for API request: trtc.tencentcloudapi.com.

    This API is used to create exception information.

    A maximum of 20 requests can be initiated per second for this API.

    We recommend you to use API Explorer
    Try it
    API Explorer provides a range of capabilities, including online call, signature authentication, SDK code generation, and API quick search. It enables you to view the request, response, and auto-generated examples.

    2. Input Parameters

    The following request parameter list only provides API request parameters and some common parameters. For the complete common parameter list, see Common Request Parameters.

    Parameter Name Required Type Description
    Action Yes String Common parameter. The value used for this API: CreateTroubleInfo.
    Version Yes String Common parameter. The value used for this API: 2019-07-22.
    Region Yes String Common parameter. For more information, please see the list of regions supported by the product.
    SdkAppId Yes String Application ID
    RoomId Yes String Room ID
    TeacherUserId Yes String Teacher user ID
    StudentUserId Yes String Student user ID
    TroubleUserId Yes String ID of the user (teacher or student) with exception.
    TroubleType Yes Integer Exception type.
    1: exceptional video
    2: exceptional audio
    3: exceptional video and audio
    5: exceptional room entry
    4: course switch
    6: help seeking
    7: problem feedback
    8: complaint
    TroubleTime Yes Integer UNIX timestamp when the exception occurred in seconds.
    TroubleMsg Yes String Exception details

    3. Output Parameters

    Parameter Name Type Description
    RequestId String The unique request ID, which is returned for each request. RequestId is required for locating a problem.

    4. Example

    Example1 Creating exception information

    Input Example

    https://trtc.tencentcloudapi.com/?Action=CreateTroubleInfo
&SdkAppId=1400188366
&RoomId=1587879309
&TeacherUserId=1587882309
&StudentUserId=123456
&TroubleUserId=123456
&TroubleType=1
&TroubleTime=87654321
&TroubleMsg=VoiceException
&<Common request parameters>

    Output Example

    {
  "Response": {
    "RequestId": "56b89272-cdff-46a3-a399-87ec6f209b53"
  }
}

    5. Developer Resources

    SDK

    TencentCloud API 3.0 integrates SDKs that support various programming languages to make it easier for you to call APIs.

    Command Line Interface

    6. Error Code

    The following only lists the error codes related to the API business logic. For other error codes, see Common Error Codes.

    Error Code Description
    AuthFailure.UnRealNameAuthenticated Identity verification has not been completed, so this operation is not allowed.
    InternalError Internal error.
    InternalError.BackendFail Failed to access the backend service.
    InternalError.BackendTimeOut Backend service access timed out.
    InternalError.DBError An error occurred while querying the database.
    InvalidParameter Invalid parameter.
    MissingParameter Missing parameter.
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