The VOD Playback Quality Monitoring provides full-linkage data statistics, quality monitoring, and visual analysis services for vod playback. It supports real-time data reporting, data aggregation, multi-dimensional filtering, and detailed targeted analysis, helping enterprises monitor overall operational status, understand user habits and behavioral characteristics, effectively guide operational decisions, and drive business growth.
Notes
The VOD Playback Quality Monitoring is only applicable for playback scenarios using Tencent VOD Player SDK. Other SDKs cannot monitor or obtain playback data.
The VOD Playback Quality Monitoring applies only to Tencent VOD video resources, that is, video resources played using Tencent VOD's File Identifier (FileID). Video sources from other origins cannot identify the respective Tencent Cloud user, and therefore cannot support playback quality monitoring through file URLs.
Note:
In Tencent VOD Player SDK, only Web terminals using Tencent VOD Player SDK TCPlayer 4.4.0 and later versions can obtain playback data. Mobile terminals only using Tencent VOD Player SDK 9.5.29006 and later versions can obtain playback data. Short Video UGSV, Full-featured, and other SDKs will gradually support in version 9.6, stay tuned.
Version Description
The VOD Playback Quality Monitoring service is available in a Basic Edition and an Advanced Edition. Differences between versions are listed in the table below:
Step 1. Activate the Playback Quality Monitoring service
1. Log in to the VOD console, click Application Management on the left sidebar to enter the application list page.
2. Find the application for which you want to check playback quality, click the application name to enter the application management page.
3. In the left sidebar, select Data Center > Playback Quality Monitor.
4. After reading and confirming the service activation interface instructions, check I have read and agreed to <SDK Privacy Policy> and <VOD Quality Monitoring and Billing Explanation>.
5. Click Activate Now to activate the playback quality monitoring service. By default, the Basic version is activated. To upgrade to the Advanced Edition, see Step 2.
Step 2. Upgrade from Basic to Advanced Edition
1. In the orange instruction box on the interface, click Upgrade to trigger the Service Upgrade Dialog Box.
2. After reading and confirming the service upgrade instructions, check I have acknowledged and agree to the <VOD Playback Quality Monitoring Billing Explanation>.
3. Click Confirm to upgrade from Basic to Advanced Edition.
Note:
The Advanced Edition VOD Playback Quality Monitoring is currently in the trial period and no fees will be charged. The trial period is expected to end on June 30, 2024. If there is any change in the billing method in the future, we will publish the new billing instructions on the official website in advance and notify you via message center, SMS, Email, etc. Please stay tuned.
For details on data indicators in different Tag pages, see Data Indicators. For details on how to use the data viewing feature, see Feature Overview.
Data Indicators
Playback Overview
The Playback Overview provides insights into the current total playback and user scale.
Metrics
Description
Number of Plays
Total number of plays.
A video is counted as played once when a playback request is initiated for the first time; resuming from a pause still counts as a single play.
Unique User Count
Total User Count.
Mobile identifies unique users based on Device ID, while Web identifies unique users based on UUID.
Performance metrics
Performance metrics help understand the current SDK's service quality.
Metrics
Description
Average First Frame Duration
Average First Frame Duration is the sum of all first frame durations divided by the number of plays. First Frame Duration refers to the time from when the user initiates the play request to the completion of the first frame playback.
Average Stutter Rate
Average Stutter Rate is the sum of all playback stutter rates divided by the number of plays. Playback Stutter Rate refers to the proportion of the total duration of stutters during a single play to the total playback duration.
Stutter refers to video pause loading during playback, excluding video loading caused by dragging the progress bar.
Playback Failure Rate
Proportion of playback failures to total playbacks.
Playback failures are the number of plays that return an error code.
User Metrics
User metrics provide insights into user behavior characteristics and viewing habits.
Metrics
Description
Watch duration per viewer
Average video viewing duration per person, which is Total Playback Duration / Total Unique Users.
Average Playback Count per Person
Average Number of Playback Requests per Person, which is Total Playback Count / Total Unique Users.
Top 100 Videos by Playback Count
Top 100 Files by Playback Count, including Ranking, ID, Playback Count, Average Viewing Duration and Average Playback Count per Person.
File Metrics
File metrics allow you to view the playback status of a single file using the VOD file identification FileID.
Metrics
Description
Basic File Information
Video ID, Video Name, Video Duration, Average Playback Duration, Total Playback Count.
Number of Plays
Total number of plays for the current file.
Average Play Duration
Average play duration of the current file, which is the total play duration of the file divided by the number of plays.
Play Count Ranking
Ranking of the current file by the number of plays among all played files.
Feature Overview
The VOD Playback Quality Monitoring Service includes basic features, data comparison, and advanced filtering for data viewing.
Basic Features
Feature
Description
Platform
Includes options for iOS, Android, and Web platforms, which are mandatory.
Application
The package name is used as the application's unique identifier.
Options are platform-related: When the platform is iOS or Android, the application is mandatory; when the platform is Web, there is no application by default and it cannot be selected.
Query Time
Select the time period to view. You can use fast time or custom data to query the time period, which is mandatory.
Note:
The minimum granularity for query time in Playback Overview, Performance Metrics, and User Metrics is 5 minutes. The minimum granularity for query time in File Metrics is 1 day. The duration for a single query cannot exceed 90 days.
Data Comparison
The Data Comparison feature can provide data from different time periods simultaneously, making it easier for comparative analysis. Currently, data comparison offers two options: Month-on-Month and Custom Definition Time, both of which can be selected simultaneously.
Option
Description
Month-on-Month
Adjacent Previous Time Period.
Custom Definition Time
The comparison view requires specifying a time for the Custom Definition.
Note:
The duration of the data comparison option matches the query period. Therefore, after selecting the start time for the Custom Definition, the end time will be automatically calculated based on the duration of the query period.
Example: If the selected query period is from 2021-07-08 12:00 to 2021-07-14 14:00, then the duration is 6 days and 2 hours.
In this case, the sequential comparison period is from 2021-07-02 09:55 to 2021-07-08 11:55. If the selected Custom Definition start time is 2021-06-01 01:00, then the default end time is 2021-06-07 03:00.
Advanced filters
Advanced filtering offers various data dimensions, facilitating the analysis of the impact of special factors on the data. Details are as follows:
Option
Description
Domain name
The domain used for video playback.
Region
The region where the request for video playback originates.
ISP
ISP used for playing video.
Operating system
Operating system used for playing video.
Network environment
Network environment used for playing video, optional only for iOS or Android platforms.
Browser
Browser used for playing video, optional only for Web platforms.
SDK Version
Tencent VOD Player SDK Version used for playing video.
Yes
No
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