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Error Codes

Last updated: 2024-02-27 15:58:00

    Feature Overview

    When an image fails to be downloaded, X-ErrNo contained in the header of the response packet refers to the error code field. In this case, you can handle the error according to the following list.
    Note:
    For other download error codes that are passed through from COS, see COS Error Codes.

    Error Codes

    Download errors

    Error Code
    Description
    Action
    -103
    Invalid request. The request packet cannot be recognized.
    Check the content of the request.
    -104
    Invalid APPID. The APPID contained in the URL is invalid, or the domain name is not bound to the APPID.
    Check whether the APPID is correct.
    -105
    Invalid style name. The style name or alias specified in the URL is not set.
    Check the style configuration or style name.
    -106
    Invalid URL. The URL format is invalid.
    Check the URL format.
    -107
    Invalid Host header field
    Check whether Host is correct.
    -108
    Invalid Referer
    Check the Referer configuration.
    -109
    Invalid style name ID. The image corresponding to the style name is not found. This style name may have been added after the image was uploaded, and therefore data corresponding to this style name could not be generated when the image was uploaded.
    -
    -110
    The image is blocked.
    -
    -113
    The file type is not supported.
    For the input file types supported by file preview, see Rules and Restrictions.
    -120
    Data returned by the origin is abnormal during origin-pull, and consequently image data cannot be properly retrieved.
    Check the data on the origin.
    -124
    A download offset error has occurred. The setting of Range (checkpoint restart offset) for the HTTP request may be incorrect.
    Check the checkpoint restart offset setting.
    -154
    Download is prohibited for this URL by the original image protection mechanism.
    Use the style to access the image.
    -156
    Forcible execution of the 302 process
    -
    -162
    Image downloading is not allowed due to overdue payment.
    Top up your account promptly.
    -163
    The business configuration does not exist.
    Check relevant configuration items.
    -164
    The request frequency is too high.
    Reduce the request frequency, or submit a ticket to contact us.
    -165
    Attack download requests are restricted.
    -
    -166
    Invalid message format
    -
    -167
    The image file is too large and cannot be downloaded.
    Reduce the size of the file.
    -441
    Unsupported image format. The image cannot be compressed.
    Use a CI supported image format for image processing. Valid formats: JPG, BMP, GIF, PNG, WEBP
    -442
    The image size exceeds the limit.
    Ensure that image dimensions are equal to or less than 9,999 pixels.
    -443
    Unsupported image format
    Use a supported image format. For details, see Specifications and Limits.
    -447
    Image resolution exceeds the limit or the GIF file contains too many frames.
    Limit image dimensions to 9,999 pixels (limit the frame number of GIF files).
    -901
    Compression times out.
    -
    -902
    Origin-pull times out. Specifically, when the image storage feature forwards a request to the developer's origin, the timer expires before a response is received.
    Check the origin data or origin-pull configuration.
    -3006
    The file is encrypted and cannot be parsed.
    -
    -3008
    The file is empty and cannot be parsed.
    -
    -3011
    The file type is not supported.
    For the input file types supported by file preview, see Specifications and Limits.
    -3015
    The requested page number does not exist.
    -
    -3075
    This file exceeds 100 MB and cannot be parsed.
    Ensure that the file size is equal to or less than 100 MB.
    -5062
    The image may be illegal.
    Check whether the content of the image is illegal.
    -6101
    The image does not exist, is not uploaded, or has been deleted.
    Check the raw data of the request.
    -29033
    The download request does not contain a valid range.
    -
    -29034
    The download offset is greater than the file size.
    -
    -29214
    Frequency control is triggered.
    Reduce the request frequency, or submit a ticket to contact us.
    -40168
    The original image is null.
    Check the raw data of the request.
    -46152
    Invalid bucket name
    Check whether the bucket name is valid.
    -46154
    Invalid APPID
    Check whether the APPID is valid.
    -46614
    Downloading is not allowed for a file that is being uploaded.
    Send the download request after the file upload is completed.
    -46617
    A blocked entry is hit.
    Check whether the content of the image is illegal.
    -46618
    Signature authentication fails.
    Check whether the signature is correct.
    -46619
    The signature is expired.
    Update the signature.
    -46620
    The bucket is blocked.
    Your bucket is blocked. Submit a ticket for further assistance.
    -46621
    The file is blocked.
    Your resource is blocked. Submit a ticket for further assistance.
    -46627
    The user is currently on the blocklist.
    Your account is blocked. Submit a ticket for further assistance.
    -46628
    The file does not exist.
    Check whether the file to be downloaded exists.
    -46642
    The APPID does not exist.
    Check whether the APPID is correct.
    -46646
    The file is blocked.
    The file is blocked. Check whether the content of the file is illegal.
    -46661
    No access permission
    Contact the resource owner for permission.

    Persistence processing errors

    Error Code
    Description
    Action
    -60998
    An image processing parameter is invalid.
    Check whether image processing rules are correct.
    -60997
    The number of image processing rules exceeds the limit.
    Persistence processing currently supports a maximum of five rules. Therefore, ensure that at most five rules are configured.
    -60996
    The file is too large to process.
    Ensure that the file size is less than or equal to 32 MB.
    -60987
    Failed to retrieve the image
    Check the URL of the image.
    -60983
    Invalid host
    Check the host.
    -60972
    Invalid region
    Check if the region in the request supports CI. For more information on regions that support CI, see Regions and Domain Names.
    -60967
    The image style does not exist.
    Check the image style.
    -60957
    The number of used styles exceeds the limit.
    Currently, a maximum of 100 styles are supported. If you need more styles, submit a ticket to contact us.
    -60955
    Invalid URL
    Check whether the URL is correct.
    -60950
    No file is specified.
    Specify the file to be processed in the request.
    -60949
    The request frequency is too high.
    Reduce the request frequency. To increase the frequency limit, submit a ticket.
    -60948
    The account is suspected of violation.
    Your APPID is blocked. Submit a ticket for further assistance.
    -60938
    Incomplete signing information
    Check the required items in the signing information.
    -60936
    The request is rejected.
    Access denied
    -60932
    Signature error
    The signature is invalid. Check whether the signing information matches.
    -62999
    Invalid image format
    Check whether the image format is valid.

    File preview errors

    Error Code
    Description
    Action
    -3006
    The file is encrypted.
    Use a decrypted file.
    -3008
    The file length is 0.
    Check whether the file is normal.
    -3011
    The file type is not supported.
    Check whether the file type is supported. For the supported file types, see Specifications and Limits.
    -3015
    The number of requested page is greater than the total number of document pages.
    Check whether the number of the requested page is correct.

    Content moderation errors

    Error Code
    Description
    Action
    -61011
    The file does not exist.
    Check whether the file exists.
    -65007
    File content error. Decoding failed.
    Check whether the file format is correct.
    -65010
    Failed to download the file
    Check whether the file link is correct. For a file with private read permission, the file link must be signed.
    -65011
    The file is too large to process.
    Currently, an excessively large file cannot be moderated.
    -65012
    The image resolution is too low to process.
    Currently, images with excessively low resolution are not supported.
    -65013
    The file is not processed because it does not meet requirements (e.g., unsupported file suffix or excessively large size).
    Check whether the file meets requirements.
    -65014
    No CI role (CI_QCSRole)
    Bind a CI role.
    -65015
    No moderation scenario is used.
    Use at least one moderation scenario for moderation.
    -65016
    BizType used does not exist.
    Enter a correct BizType.
    Other
    Internal error
    -

    Media processing errors

    Error Code
    Error Message
    Description
    1007
    InternalError
    Internal error
    1010
    InvalidUrl
    Invalid URL
    1011
    InvalidContent
    Invalid request body
    1012
    MissingAuthorization
    Missing signature
    1013
    InvalidAuthorization
    Invalid signature
    1014
    SignatureExpired
    Signature expired
    1015
    InvalidArgument
    Invalid argument
    1016
    MissingContent
    Missing request body
    1017
    InvalidHost
    Invalid host
    1018
    AccessDenied
    Access denied
    1019
    SecretidNotExist
    The key does not exist
    1020
    SlowDown
    Frequency control
    1021
    InvalidContentType
    Invalid request body type
    1100
    BucketAlreadyBinded
    The bucket is already bound
    1103
    ResourceNotFound
    Resource not found
    1106
    QueueNotFound
    Queue not found
    1107
    TemplateNotFound
    Template not found
    1109
    BindedBucketNumLimit
    The number of bound buckets exceeds the upper limit
    1110
    CreatedTemplateNumLimit
    The number of created templates exceeds the upper limit
    1111
    MediaBucketUnBinded
    The bucket is not bound
    1112
    TemplateNameDuplicate
    Duplicate template name
    1114
    ActiveWorkflowForbiddenUpdate
    The workflow that has been enabled cannot be updated
    1120
    WorkFlowNumLimit
    The number of created workflows exceeds the upper limit
    1124
    WriteTargetBucketDenied
    Writing to the bucket is forbidden
    1145
    QueueNumLimit
    The number of created queues exceeds the upper limit
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