tencent cloud

PrevNext

Feedback

search by keyword

Recent Pages

Documentation
Documentation

Error Codes

Last updated: 2024-03-28 15:36:00

    Overview

    This document describes the error codes and the error messages returned when requests fail.

    Error Response

    Content-Type: application/xml
    HTTP status codes could be 3xx, 4xx, or 5xx. Note that for the PUT Object - Copy API, even if the HTTP status code is 200, the response body may still include an error.

    Response body

    <?xml version='1.0' encoding='utf-8' ?>
    <Error>
                <Code>string</Code>
                <Message>string</Message>
                <Resource>string</Resource>
                <RequestId>string</RequestId>
                <TraceId>string</TraceId>
    </Error>
    
    The nodes are described as follows:
    Node Name (Keyword)
    Parent Node
    Description
    Type
    Error
    None
    All error messages
    Container
    Error has the following sub-nodes:
    Node Name (Keyword)
    Parent Node
    Description
    Type
    Code
    Error
    Error code, which uniquely identifies an error condition and determines the error scenario. Error codes are described in detail below.
    string
    Message
    Error
    Specific error message
    string
    Resource
    Error
    Requested resource, which can be a bucket or object URL
    string
    RequestId
    Error
    An ID automatically generated by the server when a request is sent. COS can use it to quickly locate faults
    string
    TraceId
    Error
    An ID automatically generated by the server when a request error occurs. COS can use it to quickly locate faults
    string

    Error Codes

    4xx errors

    HTTP Status Code
    Error Code
    Description
    400 Bad Request
    ActionAccelerateNotSupported
    The acceleration endpoint does not support this operation.
    400 Bad Request
    AttachmentFull
    The number of ACLs and policies has exceeded the upper threshold. For more information, please see Specifications and Limits.
    400 Bad Request
    BadDigest
    Value of the provided Content-MD5 is not the same as the MD5 hash value the server received.
    400 Bad Request
    BadRequest
    Parameter error.
    400 Bad Request
    BucketAccelerateNotEnabled
    The acceleration endpoint is not enabled for the bucket
    400 Bad Request
    BucketNameTooLong
    The bucket name is too long. For more information, please see Naming Conventions in Bucket Overview
    400 Bad Request
    BucketVersionNotOpen
    Versioning is not enabled for the bucket
    400 Bad Request
    DNSRecordVerifyFailed
    The DNS record fails to be verified. Please add a CNAME or TXT record. The DNS record takes effect within 10 minutes
    400 Bad Request
    EntitySizeNotMatch
    The size of the request body is not the same as that specified in the Content-Length request header
    400 Bad Request
    EntityTooLarge
    The size of the uploaded object exceeds the upper threshold. For more information, please see Specifications and Limits
    400 Bad Request
    EntityTooSmall
    The size of the uploaded object does not reach the lower threshold. This error is often seen in multipart uploads. For more information, please see Specifications and Limits
    400 Bad Request
    ExpiredToken
    The temporary key token has expired
    400 Bad Request
    ImageResolutionExceed
    The image resolution exceeds the limit, or the animated image contains too many frames
    400 Bad Request
    ImageTooLarge
    The image is too large
    400 Bad Request
    IncompleteBody
    The size of the request body is smaller than that specified in the Content-Length request header
    400 Bad Request
    IncorrectNumberOfFilesInPostRequest
    Only one object can be uploaded in a POST Object request
    400 Bad Request
    InvalidArgument
    The argument is invalid. Please check whether the request can take this argument
    400 Bad Request
    InvalidBucketName
    The bucket name is invalid. For more information, please see Naming Conventions
    400 Bad Request
    InvalidCopySource
    The source for object replication is invalid
    400 Bad Request
    InvalidDelimiter
    The delimiter parameter is invalid. It should be one character
    400 Bad Request
    InvalidDigest
    The provided value of Content-MD5 is invalid
    400 Bad Request
    InvalidImageFormat
    The image format is invalid
    400 Bad Request
    InvalidImageSource
    The image source is invalid
    400 Bad Request
    InvalidLocationConstraint
    The specified location is invalid
    400 Bad Request
    InvalidObjectName
    The object name is invalid. For more information, please see ObjectKey
    400 Bad Request
    InvalidPart
    One or more parts are missing
    400 Bad Request
    InvalidPartOrder
    The part numbers are not continuous
    400 Bad Request
    InvalidPicOperations
    The Pic-Operations request header is invalid
    400 Bad Request
    InvalidPolicyDocument
    The policy in the POST Object request is invalid
    400 Bad Request
    InvalidRegionName
    The endpoint is invalid. For more information, please see Regions and Access Endpoints
    400 Bad Request
    InvalidRequest
    The request is invalid
    400 Bad Request
    InvalidSHA1Digest
    The request fails the SHA-1 verification
    400 Bad Request
    InvalidTag
    The bucket tag is invalid. For more information, please see Bucket Tag Overview
    400 Bad Request
    InvalidTargetBucketForLogging
    The destination bucket for logging is invalid. The destination bucket must be in the same region as the current bucket
    400 Bad Request
    InvalidUploadStatus
    If versioning is enabled, you cannot call a JSON API to upload objects. Please use an XML API
    400 Bad Request
    InvalidURI
    The URI is invalid
    400 Bad Request
    InventoryFull
    The number of inventory jobs has exceeded the upper threshold (1,000)
    400 Bad Request
    JsonAPINotSupportOnMAZBucket
    JSON APIs do not support operations on MAZ buckets. Please use XML APIs
    400 Bad Request
    KeyTooLong
    The object key is too long. For more information, please see “ObjectKey” in Object Overview
    400 Bad Request
    KmsException
    A Key Management Service (KMS) exception occurs
    400 Bad Request
    KmsKeyDisabled
    The provided key is disabled
    400 Bad Request
    KmsKeyNotExist
    The provided key does not exist
    400 Bad Request
    ListPartUploadIdIsEmpty
    UploadId is empty
    400 Bad Request
    LoggingConfExists
    The logging configuration already exists
    400 Bad Request
    LoggingPrefixInvalid
    The logging prefix is invalid
    400 Bad Request
    MalformedPolicy
    The policy format is invalid
    400 Bad Request
    MalformedPOSTRequest
    The request body content of the current POST request is invalid
    400 Bad Request
    MalformedXML
    The XML syntax of the request body is incorrect
    400 Bad Request
    MAZOperationNotSupportOnOAZBucket
    OAZ buckets do not support multi-AZ operations. For the multi-AZ feature and its use limits, see Overview of Multi-AZ Feature
    400 Bad Request
    MissingRequestBodyError
    The request body is missing
    400 Bad Request
    MultiAZFeatureNotSupport
    The current region does not support the MAZ feature
    400 Bad Request
    MultiBucketNotSupport
    Only one destination bucket can be set for cross-region replication
    400 Bad Request
    NotifyRuleEventConflict
    Notification rules (event) conflict
    400 Bad Request
    NotifyRulePrefixConflict
    Notification rule prefixes conflict
    400 Bad Request
    NotifyRuleSuffixConflict
    Notification rule suffixes conflict
    400 Bad Request
    NotSupportedStorageClass
    The specified Storage Class is not supported
    400 Bad Request
    OAZOperationNotSupportOnMAZBucket
    Multi-AZ buckets do not support OAZ operations. For the multi-AZ feature and its use limits, see Overview of Multi-AZ Feature
    400 Bad Request
    PolicyFull
    The number of ACLs and policies exceeds the upper threshold. For more information, please see Specifications and Limits
    400 Bad Request
    PolicyVersionFull
    The number of policy versions exceeds the limit
    400 Bad Request
    RequestTimeout
    The request timed out
    400 Bad Request
    SsecDecryptHeaderInvalid
    The source object is encrypted with SSE-C. Therefore, the same key should be provided in the request header
    400 Bad Request
    SSEContentNotSupported
    The encryption method is not supported
    400 Bad Request
    SSEHeaderNotAllowed
    The operation does not support the specified SSE header
    400 Bad Request
    TargetBucketNameInvalid
    The destination bucket is invalid. For more information, please see Naming Conventions
    400 Bad Request
    TooManyBuckets
    The number of buckets exceeds the upper limit (200)
    400 Bad Request
    UnexpectedContent
    The request does not support the related content
    400 Bad Request
    UserCnameInvalid
    The specified CNAME does not exist or is invalid
    400 Bad Request
    UserNetworkTooSlow
    The network speed is too slow
    400 Bad Request
    VerifyAlgorithmNotSupported
    The verification algorithm is not supported
    400 Bad Request
    WebsiteURLInvalid
    The custom URL is invalid
    400 Bad Request
    XMLSizeLimit
    The length of XML exceeds the limit
    402 Payment Required
    PaymentRequired
    The cost quota is used up
    403 Forbidden
    AccessDenied
    The access is denied due to an incorrect signature or permission. For more information, please see Request Signature and ACL Overview
    403 Forbidden
    AccessForbidden
    The cross-origin resource sharing (CORS) request is denied. Please check whether Origin, Access-Control-Request-Method, and Access-Control-Request-Headers in the request method or request header are in the configured CORS allowlist
    403 Forbidden
    InvalidAccessKeyId
    The SecretID does not exist
    403 Forbidden
    InvalidObjectState
    The storage class and requested operation conflict
    403 Forbidden
    NoProcessAuthority
    You do not have permission to process images
    403 Forbidden
    RequestTimeTooSkewed
    The difference between the local time and server time is more than 15 minutes
    403 Forbidden
    Request has expired
    The signature has expired when you initiate the request, or your system time is out of sync with the time in your time zone. For more information, please see FAQs
    403 Forbidden
    SignatureDoesNotMatch
    The client-calculated signature is inconsistent with that calculated on the COS server. You can refer to Request Signature and use COS's request signature tool to check the signature generation process
    403 Forbidden
    UserNotSourceBucketOwner
    The current user is not the owner of the source bucket
    403 Forbidden
    UserNotTargetBucketOwner
    The current user is not the owner of the destination bucket
    404 Not Found
    InventoryConfigurationNotFoundError
    The list of inventory configurations is not found
    404 Not Found
    NoBucketQuotaPolicy
    The bucket quota policy is not found
    404 Not Found
    NoSuchBucket
    The specified bucket is not found
    404 Not Found
    NoSuchCopySource
    The source object to replicate is not found
    404 Not Found
    NoSuchCORSConfiguration
    The specified CORS configuration is not found
    404 Not Found
    NoSuchEncryptionConfiguration
    The specified bucket encryption configuration is not found
    404 Not Found
    NoSuchJob
    The specified Batch Operation job is not found
    404 Not Found
    NoSuchKey
    The specified object key is not found. You can call HEAD Object to check whether the object exists
    404 Not Found
    NoSuchLifecycleConfiguration
    The specified lifecycle configuration is not found
    404 Not Found
    NoSuchObjectLockConfiguration
    The specified object lock configuration is not found
    404 Not Found
    NoSuchPolicyVersion
    The specified policy version is not found
    404 Not Found
    NoSuchTagSet
    The specified tag set is not found
    404 Not Found
    NoSuchUpload
    The UploadId specified in a multipart upload is not found
    404 Not Found
    NoSuchVersion
    The specified version is not found
    404 Not Found
    NoSuchWebsiteConfiguration
    The specified static website configuration is not found
    404 Not Found
    OriginConfigurationNotFoundError
    The origin-pull configuration is not found
    404 Not Found
    ReplicationConfigurationNotFoundError
    The configuration for cross-region replication is not found
    405 Method Not Allowed
    MethodNotAllowed
    The resource does not support this HTTP method
    405 Method Not Allowed
    RestoreNonArchiveObject
    Non-ARCHIVED objects cannot be restored
    405 Method Not Allowed
    UploadIdNotSupported
    The specified UploadId is generated by a JSON API. Therefore, you cannot operate with an XML API
    409 Conflict
    AppendPositionErr
    The object length does not match position during the append operation
    409 Conflict
    BucketAlreadyExists
    The specified bucket already exists
    409 Conflict
    BucketAlreadyOwnedByYou
    The specified bucket already exists and is owned by the current account
    409 Conflict
    BucketLocked
    The bucket is locked. In this case, cross-region replication and lifecycle are not supported
    409 Conflict
    BucketNotEmpty
    The bucket is not empty
    409 Conflict
    DomainConfigConflict
    The endpoint configurations conflict. Please delete the conflicting records
    409 Conflict
    InvalidBucketState
    The bucket state conflicts with the request. For example, versioning configuration conflicts with cross-region replication
    409 Conflict
    InvalidLockedTime
    The object lock time is invalid
    409 Conflict
    ObjectLocked
    The object is locked. In this case, you cannot overwrite upload or delete the object, or modify the object metadata through copying
    409 Conflict
    InvalidObjectState
    The object state conflicts with the request
    409 Conflict
    PathConflict
    Millisecond-level concurrency conflict occurs for objects with the same name
    409 Conflict
    QuotaConflict
    Quota conflict
    409 Conflict
    QuotaOperationConflict
    The bucket state does not support this operation
    409 Conflict
    RecordAlreadyExist
    The DNS record conflicts. Please delete the conflicting record, or add a CNAME/TXT record
    409 Conflict
    RestoreAlreadyInProgress
    The object is being restored
    409 Conflict
    UploadConflict
    Uploading the same object key too many times causes a conflict
    409 ObjectNotAppendable
    ObjectNotAppendable
    The specified object is not appendable
    411 Length Required
    MissingContentLength
    The Content-Length request header is missing
    412 Precondition Failed
    PreconditionFailed
    The precondition matching failed
    416 Requested Range Not Satisfiable
    InvalidRange
    The requested object range is invalid
    451 Unavailable For Legal Reasons
    DomainAuditFailed
    The domain name does not have an ICP license
    451 Unavailable For Legal Reasons
    UnavailableForLegalReasons
    The service is unavailable. Please check whether your account has overdue payments. If not, check whether there are restricted files by referring to Content Compliance

    5xx errors

    HTTP Status Code
    Error Code
    Description
    500 Internal Server Error
    InternalError
    Internal error of the server occurs
    500 Internal Server Error
    KmsInternalException
    KMS internal error occurs
    501 Not Implemented
    NotImplemented
    The request has not been implemented
    503 Service Unavailable
    KmsFreqControl
    The KMS access frequency is too high
    503 Service Unavailable
    ServiceUnavailable
    The service is unavailable. Please retry
    503 Service Unavailable
    SlowDown
    The access frequency should be slowed down

    Data processing errors

    Image download errors

    Error Code
    Description
    Solution
    -103
    Invalid request. The request packet cannot be recognized
    Check the content of the request
    -104
    Invalid APPID. The APPID contained in the URL is invalid, or the domain name is not bound to the APPID
    Check whether the APPID is correct
    -105
    Invalid style name. The style name or alias specified in the URL is not set
    Check the style configuration or style name
    -106
    Invalid URL. The URL format is invalid
    Check the URL format
    -107
    Invalid Host header field
    Check whether Host is correct
    -108
    Invalid Referer
    Check the Referer configuration
    -109
    Invalid style name ID. The image corresponding to the style name is not found. This style name may have been added after the image was uploaded, and therefore data corresponding to this style name could not be generated when the image was uploaded
    -
    -110
    The image is on the blocklist
    -
    -113
    The file type is not supported
    For the input file types supported by file preview, see Rules and Restrictions
    -120
    Data returned by the origin server is exceptional during origin-pull, and consequently image data cannot be properly retrieved
    Check the data on the origin server
    -124
    A download offset error has occurred. The setting of Range (checkpoint restart offset) for the HTTP request may be incorrect
    Check the checkpoint restart offset setting
    -154
    Download is prohibited for this URL by the original image protection mechanism
    Use style access
    -156
    Forcible execution of the 302 process
    -
    -162
    Image downloading is not allowed due to overdue payment
    Top up your account promptly
    -163
    The business configuration does not exist
    Check related configuration items
    -164
    The request frequency is too high
    Reduce the request frequency or submit a ticket to contact us
    -165
    Aggressive download requests are restricted
    -
    -166
    The message format is invalid
    -
    -167
    The image file is too large and cannot be downloaded
    Reduce the size of the file
    -168
    The image file is too large and cannot be downloaded
    Reduce the size of the file
    -441
    Unsupported image format. The image cannot be compressed
    Use a CI supported image format for image processing. Valid formats: JPG, BMP, GIF, PNG, WEBP
    -442
    The image size exceeds the limit
    Ensure that image dimensions are equal to or less than 9,999 pixels
    -443
    Unsupported image format
    Use a supported image format. For details, see Rules and Restrictions
    -447
    Image resolution exceeds the limit or the GIF file contains too many frames
    Limit image dimensions to 9999 pixels (limit the frame number of GIF files)
    -901
    Compression timeout
    -
    -902
    Origin-pull times out. Specifically, when the image storage feature forwards a request to the developer's origin server, the timer expires before a response is received
    Check the origin server data or origin-pull configuration
    -3006
    The file is encrypted and cannot be parsed
    -
    -3008
    The file is empty and cannot be parsed
    -
    -3011
    The file type is not supported
    For the input file types supported by file preview, see Rules and Restrictions
    -3015
    The requested page number does not exist
    -
    -3075
    This file exceeds 100 MB and cannot be parsed
    Ensure that the file size is equal to or less than 100 MB
    -5062
    The image may be illegal
    Check whether the content of the image is illegal
    -6101
    The image does not exist, is not uploaded, or has been deleted
    Check the source data of the request
    -29033
    The download request does not contain a valid range
    -
    -29034
    The download offset is greater than the file size
    -
    -29214
    Frequency control is triggered
    Reduce the request frequency, or submit a ticket to contact us
    -40168
    The original image is null
    Check the raw data of the request
    -46152
    The bucket name is invalid
    Check whether the bucket name is valid
    -46154
    The APPID is invalid
    Check whether the APPID is valid
    -46614
    Downloading is not allowed for a file that is being uploaded
    Send the download request after the file upload is completed
    -46617
    An entry on the blocklist is hit
    Check whether the content of the image is illegal
    -46618
    Signature authentication fails
    Check whether the signature is correct
    -46619
    The signature has expired
    Update the signature
    -46620
    The bucket is blocked
    Your bucket is blocked. Submit a ticket for further assistance
    -46621
    The bucket is blocked
    Your bucket is blocked. Submit a ticket for further assistance
    -46627
    The user is currently on the blocklist
    Your account is blocked. Submit a ticket for further assistance
    -46628
    The file does not exist
    Check whether the file to be downloaded exists
    -46642
    The APPID does not exist
    Check whether the APPID is correct
    -46646
    The file is blocked
    The file is blocked. Check whether the content of the file is illegal
    -46661
    No access permission
    Contact the resource owner for permission

    Image persistence processing errors

    Error Code
    Description
    Solution
    -60998
    An image processing parameter is invalid
    Check whether image processing rules are correct
    -60997
    The number of image processing rules exceeds the limit
    Persistence processing currently supports a maximum of five rules. Therefore, ensure that at most five rules are configured
    -60996
    The file is too large to process
    Ensure that the file size is less than or equal to 32 MB
    -60987
    Failed to retrieve the image
    Check the URL of the image
    -60983
    Invalid host
    Check the host
    -60972
    Invalid region
    Check if the region in the request supports CI. For more information on regions that support CI, see Regions and Domain Names
    -60967
    The image style does not exist
    Check the image style
    -60957
    The number of used styles exceeds the limit
    Currently, a maximum of 100 styles are supported. If you need more styles, submit a ticket to contact us
    -60955
    Invalid URL
    Check whether the URL is correct
    -60950
    No file is specified
    Specify the file to be processed in the request
    -60949
    The request frequency is too high
    Reduce the request frequency. To increase the frequency limit, submit a ticket
    -60948
    The account is suspected of violation
    Your APPID is blocked. Submit a ticket for further assistance
    -60938
    Incomplete signing information
    Check the required items in the signing information
    -60936
    The request is rejected
    Access denied
    -60932
    Signature error
    The signature is invalid. Check whether the signing information matches
    -62999
    Invalid image format
    Check whether the image format is valid

    File preview errors

    Error Code
    Description
    Solution
    -3006
    The file is encrypted
    Use a decrypted file
    -3008
    The file length is 0
    Check whether the file is normal
    -3011
    The file type is not supported
    Check whether the file type is supported. For the supported file types, see Rules and Restrictions
    -3015
    The number of requested page is greater than the total number of document pages
    Check whether the number of the requested page is correct

    Content moderation errors

    Error Code
    Description
    Solution
    -61011
    The file does not exist
    Check whether the file exists
    -65007
    File content error. Decoding failed
    Check whether the file format is correct
    -65010
    File download failed
    Check whether the file link is correct. For a file with private read permission, the file link must be signed
    -65011
    The file is too large to process
    Currently, an excessively large file cannot be moderated
    -65012
    The image resolution is too low to process
    Currently, images with excessively low resolution are not supported
    -65013
    The file is not processed because it does not meet requirements (e.g., unsupported file suffix or excessively large size)
    Check whether the file meets requirements
    -65014
    No CI role (CI_QCSRole)
    Bind a CI role
    -65015
    No moderation scenario is used
    Use at least one moderation scenario for moderation
    -65016
    BizType used does not exist
    Enter a correct BizType
    Other
    Internal error
    None
    Copyright © 2013-2024 Tencent Cloud. All Rights Reserved.
    Privacy PolicyLegalCookie Policy