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CreateAIAgentCall
Last updated: 2025-02-13 18:06:07
CreateAIAgentCall
Last updated: 2025-02-13 18:06:07

1. API Description

Domain name for API request: ccc.intl.tencentcloudapi.com.

This API is used to initiate outbound calls using an AI model, limited to owned phone numbers only. Currently, a limited-time free trial of Advanced Agents is available.

Before initiating a call, please ensure your AI model is compatible with OpenAI, Azure, or Minimax protocols, and visit the model provider's website to obtain relevant authentication information. For detailed feature descriptions, please refer to the documentation Tencent Cloud Contact Center AI Call Platform.

A maximum of 20 requests can be initiated per second for this API.

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2. Input Parameters

The following request parameter list only provides API request parameters and some common parameters. For the complete common parameter list, see Common Request Parameters.

Parameter Name Required Type Description
Action Yes String Common Params. The value used for this API: CreateAIAgentCall.
Version Yes String Common Params. The value used for this API: 2020-02-10.
Region No String Common Params. This parameter is not required.
SdkAppId Yes Integer Application id (required) can be found at https://console.tencentcloud.com/ccc.
AIAgentId Yes Integer AI agent id.
Callee Yes String Callee number.
Callers.N No Array of String Caller number list
PromptVariables.N No Array of Variable Prompt variable.

3. Output Parameters

Parameter Name Type Description
SessionId String Newly created session id.
RequestId String The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.

4. Example

Example1 Initiate an Outbound Call Using AI Agent

This example shows you how to initiate an outbound call using AI Agent.

Input Example

POST / HTTP/1.1
Host: ccc.intl.tencentcloudapi.com
Content-Type: application/json
X-TC-Action: CreateAIAgentCall
<Common request parameters>

{
    "Callee": "008612300000000",
    "SdkAppId": 1400000000,
    "AIAgentId": 15,
    "Callers": [
        "008601012345678",
        "008601012345679"
    ],
    "PromptVariables": [
        {
            "Key": "foo",
            "Value": "bar"
        }
    ]
}

Output Example

{
    "Response": {
        "RequestId": "6bb56a09-2787-40bc-80c5-dc6dab783eff",
        "SessionId": "6bb56a09278740bc80c5dc6dab783eff"
    }
}

5. Developer Resources

SDK

TencentCloud API 3.0 integrates SDKs that support various programming languages to make it easier for you to call APIs.

Command Line Interface

6. Error Code

The following only lists the error codes related to the API business logic. For other error codes, see Common Error Codes.

Error Code Description
FailedOperation.CallOutFailed Outbound call failure.
FailedOperation.CalleeIsBlackUser High-risk users, do not call
FailedOperation.CallerOverFrequency Caller ID exceeds the outbound call limit.
FailedOperation.CalloutRuleBlindArea The number is in a restricted calling zone.
FailedOperation.CalloutRuleMaxCallCountCalleeIntervalTime Exceeded call limit for the callee within a set time.
FailedOperation.CalloutRuleMaxCallCountCalleePerDayAppID Exceeded daily call limit for the callee.
FailedOperation.CalloutRuleNotWorkTime Calls are not allowed at this time.
FailedOperation.NoCallOutNumber No available outbound call numbers.
FailedOperation.PermissionDenied Insufficient permissions.
InternalError An internal error occurs.
InvalidParameterValue Invalid Parameter
InvalidParameterValue.InstanceNotExist The SDKAppID does not exist.
LimitExceeded.BasePackageExpired Your call package is used up.
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