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Event ID Mapping Table
Last updated: 2023-10-11 20:07:37
Event ID Mapping Table
Last updated: 2023-10-11 20:07:37

SDK Event Mapping Table

Event ID First Parameter Value Second Parameter Value Specific Event
1001 0 -1 The user unplugged wired earphone
1001 1 -1 The user plugged wired earphone
1002 0 -1 The earphone has disconnected from Bluetooth connection
1002 1 -1 The earphone initiated a Bluetooth connection
1003 0 -1 The user has disconnected from the network
1003 1 -1 The user is using Wi-Fi network
1003 2 -1 The user is using 4G network
1003 3 -1 The user is using 3G network
1003 4 -1 The user is using 2G network
1003 5 -1 The user is using wired network
2001 0 -1 The application has been switched to run in the foreground
2001 1 -1 The application has been switched to run in the background
2002 1 -1 The application does not have network access
2002 2 -1 The application does not have permission to read local file
2002 3 -1 The application does not have permission to write local file
2002 4 -1 The application does not have permission to record audio
2002 5 -1 The application does not have permission to use camera
3001 0 -1 The mic started capturing audio
3001 1 -1 Muted
3001 2 -1 Mic capturing was disabled
3001 3 -1 Unmuted
3002 0 -1 Canceled mute playback
3002 1 -1 Mute playback mode
3003 10 -1 Audio codec: aac
3003 11 -1 Audio codec: opus
3004 0 -1 Speaker
3004 1 -1 Receiver
4001 0 -1 Enabled front camera successfully
4001 1 -1 Enabled rear camera successfully
4002 0 -1 Failed to enable front camera
4002 1 -1 Failed to enable rear camera
4003 Resolution width Resolution height Video resolution has been switched
4004 0 -1 Switched software encoding mode (SW)
4004 1 -1 Switched to hardware encoding mode (HW)
4005 0 -1 Switched software decoding mode (SW)
4005 1 -1 Switched to hardware decoding mode (HW)
4006 0 -1 The user enabled video upstreaming
4006 1 -1 The user disabled video upstreaming
4007 Resolution width Resolution height The user switched video resolution
4008 Video frame rate -1 The user switched video frame rate
4009 Video bitrate -1 The user switched video bitrate
4010 1 -1 RPS (reference picture selection) was disabled due to insufficient performance or poor network
4011 -1 -1 Failed to start hardware decoder
4012 -1 -1 Switched to software decoder as there is too much hardware decoder buffer
4013 Number of frames failed to be decoded (3s) 0 (Software) decoding failed
4013 Number of frames failed to be decoded (3s) 1 (Hardware) decoding failed
4014 0 -1 The playback client enabled remote image
4014 1 -1 The playback client disabled remote image
4015 0 -1 The primary video stream was unsubscribed from
4015 1 -1 The primary video stream was subscribed to
5001 -1 -1 Started entering room
5002 0 -1 Failed to obtain IP address info
5002 1 -1 Obtained IP address info successfully
5003 0 -1 Failed to enter room
5003 1 -1 Entered room successfully
5004 -1 -1 Started sending video data to the cloud
5005 -1 -1 Connection to CVM timed out
5006 -1 -1 The first video packet was received
5007 -1 -1 Started playing the first video frame
5008 0 -1 Failed to exit room
5008 1 -1 Exited room successfully
5009 -1 -1 Sent first audio frame
6001 1 0 (Qos: local mode - smoothness preferred) video call
6001 1 1 (Qos: local mode - smoothness preferred) live streaming
6001 1 2 (Qos: local mode - smoothness preferred) audio call
6001 1 3 (Qos: local mode - smoothness preferred) voice chat room
6001 2 0 (Qos: local mode - definition preferred) video call
6001 2 1 (Qos: local mode - definition preferred) live streaming
6001 2 2 (Qos: local mode - definition preferred) audio call
6001 2 3 (Qos: local mode - definition preferred) voice chat room
6001 101 0 (Qos: cloud control mode - smoothness preferred) video call
6001 101 1 (Qos: cloud control mode - smoothness preferred) live streaming
6001 101 2 (Qos: cloud control mode - smoothness preferred) audio call
6001 101 3 (Qos: cloud control mode - smoothness preferred) voice chat room
6001 102 0 (Qos: cloud control mode - definition preferred) video call
6001 102 1 (Qos: cloud control mode - definition preferred) live streaming
6001 102 2 (Qos: cloud control mode - definition preferred) audio call
6001 102 3 (Qos: cloud control mode - definition preferred) voice chat room
7000 0 -1 Entered room normally
7000 1 -1 Entered room again
7001 0 -1 Exited room normally
7001 1 -1 Timed out
7001 2 -1 Kicked out

WebRTC Event Mapping Table

Event ID First Parameter Value Second Parameter Value Specific Event
36864 -1 -1 Signaling channel has disconnected, which is reported by the backend
32768 -1 -1 Enabled video
32769 -1 -1 Enabled audio
32770 -1 -1 Disabled video
32771 -1 -1 Disabled audio
32772 -1 -1 Disabled audio (still send mute packets)
32773 -1 -1 Disabled video (still send black screen packets)
32774 -1 -1 Enabled audio
32775 -1 -1 Enabled video
32776 -1 -1 Subscribed to video
32777 -1 -1 Subscribed to audio
32778 -1 -1 Unsubscribed from video
32779 -1 -1 Unsubscribed from audio
32780 -1 -1 Switched camera
32781 -1 -1 Switched mic
32782 -1 -1 Updated video
32783 -1 -1 Updated audio
32784 -1 -1 Disabled remote video
32785 -1 -1 Disabled remote audio
32786 -1 -1 Enabled remote video
32787 -1 -1 Enabled remote audio
32788 -1 -1 Entered room
32789 -1 -1 Exited room
32790 -1 -1 Signaling channel has disconnected
32791 -1 -1 Connected signaling channel successfully
32792 -1 -1 Media transmission channel has disconnected
32793 -1 -1 Connected media transmission channel successfully

Exceptional Experience ID Mapping Table

Experience ID Description
1 Room entry was slow
2 Unable to enable video
3 Unable to enable audio
4 Video lagged
5 Audio lagged

Exceptional Room Dismissal Event ID Mapping Table

Note: events in this table are reported after the room is dismissed; therefore, the events can be queried only after the room is dismissed.

Exceptional Event ID Description
1001 Failed to initialize audio device
1002 Failed to initialize video device
1003 Failed to request token
1004 Failed to request access server
1005 Failed to enter room
1006 Room entry eventually failed (including failures in any stage, such as SDK verification failure)
1007 The user IP changed, and the IP in the signaling stage was different from that in the data stage
1008 Empty room entry parameter. Please check whether valid parameters were passed into the enterRoom:appScene: API when it was called
1009 Incorrect room entry parameter sdkAppId
1010 Incorrect room entry parameter RoomId
1011 Incorrect room entry parameter UserID
1012 Incorrect room entry parameter UserSig
1013 The room entry request timed out. Please check the network
1014 Unavailable service. Please check whether the remained validity period in minutes in the package is greater than 0 and whether the Tencent Cloud account is in arrears
1015 Failed to enable the camera; for example, the configuration program (driver) of the camera on Windows or macOS was exceptional. In this case, please try to disable and then enable the camera again, restart the device, or update the configuration program
1016 The camera permission is not granted. This error usually occurs on mobile devices and may be caused by permission denial by user
1017 Incorrect camera parameter settings (unsupported value or other causes)
1018 The camera is being used. Please try to enable another camera
1019 Failed to enable the mic; for example, the configuration program (driver) of the mic on Windows or macOS was exceptional. In this case, please try to disable and then enable the mic again, restart the device, or update the configuration program
1020 The mic permission is not granted. This error usually occurs on mobile devices and may be caused by permission denial by user
1021 Failed to set mic parameters
1022 The mic is being used. For example, if the mobile device is on a call, the mic will fail to be enabled
1023 Failed to enable the speaker; for example, the configuration program (driver) of the speaker on Windows or macOS was exceptional. In this case, please try to disable and then enable the speaker again, restart the device, or update the configuration program
1024 Failed to start screen sharing. If this error occurs on a mobile device, it may be caused by permission denial by user; if on Windows or macOS, please check whether parameters of the screen sharing API meet the requirements
1025 Screen sharing failed. Please use Android 5.0 or above if the device is on Android or use iOS 11.0 or above if the device is on iOS
1026 No permission to upstream substream
1027 Another user is upstreaming substream
1028 Screen sharing was stopped by the system
1029 Failed to encode video frames; for example, when a user switches from an iOS device to another device, the hardware encoder may be released by the system; and after the user switches back, this error may be thrown before the hardware encoder is restarted
1030 Unsupported video resolution
1031 Failed to encode audio frames; for example, the SDK could not process the custom audio data passed in
1032 Unsupported audio sample rate

Real-Time Exceptional Event ID Mapping Table

Note: as it takes time to collect statistics, there may be a delay of less than 5 minutes.

Exceptional Event ID Description
2001 The system CPU utilization was too high
2002 The application CPU utilization was too high
2003 The upstream network latency was too high
2004 The upstream network jitter was too high
2005 The packet loss rate of upstream audio was too high
2006 The volume level of audio capturing was 0
2007 The packet loss rate of upstream big image was too high
2008 The packet loss rate of upstream small image was too high
2009 The packet loss rate of upstream substream image was too high
2010 The FPS capturing of upstream big image was exceptional
2011 The FPS capturing of upstream small image was exceptional
2012 The FPS capturing of upstream substream image was exceptional
2013 The downstream network latency was too high
2014 The downstream network jitter was too high
2015 The packet loss rate of downstream audio was too high
2016 The volume level of audio playback was 0
2017 The packet loss rate of downstream big image was too high
2018 The packet loss rate of downstream small image was too high
2019 The packet loss rate of downstream substream image was too high
2020 The FPS rendering of downstream big image was exceptional
2021 The FPS rendering of downstream small image was exceptional
2022 The FPS rendering of downstream substream image was exceptional
2023 The downstream audio lagged
2024 The downstream big image lagged
2025 The downstream small image lagged
2026 The downstream substream image lagged
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