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Operations Management

Last updated: 2024-11-21 17:22:29

    Global overview

    Purpose

    View operational data for integrated apps and mini programs.

    How to use

    Use the date/time range filter to view data for a specific time range.
    
    Note:
    To ensure data accuracy, we use UTC (Coordinated Universal Time) for data statistics. Data is updated every half hour. When refreshing, the returned data reflects the most recent statistics, not real-time data.

    Data dashboard

    Purpose

    View operational data for a specified mini program across different apps.

    How to use

    Use the date/time range filter to view data for a specific time range, or you can switch between Basic data and Page view tabs for different data views.dimensions.
    Note:
    Selecting All apps at the top shows aggregated data for all associated apps during the chosen period. Once a mini program is unassociated from an app, that app will no longer appear in the app filter. However, historical data for that app will still be included when All apps is selected.
    

    Mini program data

    Purpose

    View key information about mini programs and provide quick access to the data dashboard.

    How to use

    Details: Click to view the mini program's name, ID, type, description, and associated apps.
    Data statistics: Click to access the data dashboard, automatically selecting the corresponding mini program.
    

    User feedback

    Purpose

    View feedback and complaints submitted by mini program users.

    How to use

    Go to the user feedback page, select the mini program and view the data. Click the tab bar to switch between different types of feedback.
    Ordinary member can view Feature exception , Product feedback and Feedback logs if they have user feedback permissions. Super admins and platform admins can view Feature exception , Product feedback and Feedback logs and Complaint.
    Note
    Feedback logs are stored for 30 days and can be downloaded. Logs can be deleted but cannot be recovered once deleted.

    Audit logs

    Record and query function calls on the platform
    
    
    
    Click Export data to download logs in CSV format.
    Click Details to view the log details.
    
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