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Error Code

Last updated: 2025-01-09 17:07:13

Note：
Only supported on SaaS.
Error code
Description
Note
-1
System error
System error. Please try again later.
500
Database query error
Internal error. Database execution exception.
10002
Invalid request parameter
Invalid request parameter.
40001
Invalid token 
AppSecret is incorrect when getting the access_token, or the access_token is invalid. Verify the AppSecret or check if the correct public account is calling the API.
40002
Invalid grant_type
Invalid authorization type
40003
Invalid OpenID
Invalid OpenID. Check if the OpenID (the current user) has followed the public account, or if it is an OpenID of another public account.
40013
Invalid app ID
Invalid app ID. Check the input parameter.
40014
Invalid access_token
Invalid access_token. Check the validity of the access_token (such as whether it is expired), or check check if the correct public account is calling the API.
40015
Invalid account ID
Incorrect account ID. Check the input parameter.
40029
Invalid code 
Invalid js_code.
40037
Invalid template_id
Incorrect template ID. Check the input parameter.
40038
The number of message push exceeds the threshold
The daily limit for long-term message templates is 5 messages.
43101
User does not subscribe the message
Check the subscription popup callback results or event push to confirm if the user has successfully subscribed.
43107
Subscription message capability banned
Check if the account is banned from sending subscription messages or if the template corresponding to the template_id is banned.
43108
Concurrent message sending error
Check for concurrent requests.
45168
Sensitive words
Check if the delivered message contains any sensitive words.
47003
Data structure format
Verify the data structure format and ensure each keyword meets the corresponding rules.
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Error Code

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Error code	Description	Note
-1	System error	System error. Please try again later.
500	Database query error	Internal error. Database execution exception.
10002	Invalid request parameter	Invalid request parameter.
40001	Invalid token	AppSecret is incorrect when getting the access_token, or the access_token is invalid. Verify the AppSecret or check if the correct public account is calling the API.
40002	Invalid grant_type	Invalid authorization type
40003	Invalid OpenID	Invalid OpenID. Check if the OpenID (the current user) has followed the public account, or if it is an OpenID of another public account.
40013	Invalid app ID	Invalid app ID. Check the input parameter.
40014	Invalid access_token	Invalid access_token. Check the validity of the access_token (such as whether it is expired), or check check if the correct public account is calling the API.
40015	Invalid account ID	Incorrect account ID. Check the input parameter.
40029	Invalid code	Invalid js_code.
40037	Invalid template_id	Incorrect template ID. Check the input parameter.
40038	The number of message push exceeds the threshold	The daily limit for long-term message templates is 5 messages.
43101	User does not subscribe the message	Check the subscription popup callback results or event push to confirm if the user has successfully subscribed.
43107	Subscription message capability banned	Check if the account is banned from sending subscription messages or if the template corresponding to the template_id is banned.
43108	Concurrent message sending error	Check for concurrent requests.
45168	Sensitive words	Check if the delivered message contains any sensitive words.
47003	Data structure format	Verify the data structure format and ensure each keyword meets the corresponding rules.

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Error Code

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