- News and Announcements
- Product Introduction
- Purchase Guide
- Development Guidelines
- Demo Zone
- Download
- Chat Interaction (UI Included)
- TUIKit Library
- Getting Started
- Integrating TUIKit
- Only integrate chat
- Build Basic Interfaces
- Modifying UI Themes
- Setting UI Styles
- Implementing Local Search
- Integrating Offline Push
- User Online Status
- Typing Status
- Message Read Receipt
- Message Reactions
- Message Quotation
- Internationalization
- Adding Custom Messages
- Emoji & Stickers
- Custom UI components
- Video Call (UI Included)
- Overview (TUICallKit)
- Activate Service（TUICallKit）
- Integration(TUICallKit)
- UI Customization (TUICallKit)
- Additional Features(TUICallKit)
- API Documentation(TUICallKit)
- Release Notes (TUICallKit)
- Push Feature
- Desk
- More Practices
- No UI Integration
- SDK Integration
- Initialization
- Login and Logout
- Message
- Message Overview
- Sending Message
- Receiving Message
- Historical Message
- Forwarding Message
- Modifying Message
- Message Inserting
- Deleting Message
- Clearing Messages
- Recalling Message
- Online Message
- Read Receipt
- Querying Message
- Group @ Message
- Targeted Group Message
- Notification Muting
- Message Extension
- Message Reaction
- Message Translation
- Voice-to-Text
- Message Pinning
- Conversation
- Group
- Community Topic
- User Profile and Relationship Chain
- Offline Push
- Local Search
- Signaling
- Client APIs
- Server APIs
- Generating UserSig
- RESTful APIs
- RESTful API Overview
- RESTful API List
- Message Related
- Session Related
- Group Related
- Group Management
- Group Information
- Group Member Management
- Group Member Information
- Group Custom Attributes
- Live Group Management
- Setting Live Streaming Group Robots
- Deleting Live Streaming Group Robots
- Setting/Deleting Live Streaming Group Administrators
- Obtaining the List of Live Streaming Group Administrators
- Checking Whether Users Are in a Live Streaming Group
- Getting the Number of Online Users in an Audio-Video Group
- Getting the List of Online Members in Audio-Video Group
- Setting Audio-Video Group Member Marks
- Getting the List of Banned Group Members
- Community Management
- Creating Topic
- Deleting Topic
- Getting Topic Profile
- Modifying Topic Profile
- Importing Topic Profiles
- Permission Group Management
- Creating Permission Groups
- Terminating Permission Groups
- Modifying Permission Group Information
- Obtaining Permission Group Information
- Adding Topic Permissions
- Modifying Topic Permissions
- Deleting Topic Permissions
- Obtaining Topic Permissions
- Adding Members to a Permission Group
- Deleting Permission Group Members
- Obtaining Permission Group Member List
- Group Counter
- User Management
- Global Mute Management
- Operations Management
- Chatbots
- Official Account Management
- Webhooks
- Webhook Overview
- Webhook Command List
- Operations Management Callbacks
- Online Status Webhooks
- Relationship Chain Webhooks
- One-to-One Message Webhooks
- Group Webhooks
- Before a Group Is Created
- After a Group Is Created
- Before Applying to Join a Group
- Before Inviting a User to a Group
- After a User Joins a Group
- After a User Leaves a Group
- Before Group Message Is Sent
- After a Group Message Is Sent
- After a Group Is Full
- After a Group Is Disbanded
- After Group Profile Is Modified
- Callback After Recalling Group Messages
- Webhook for Online and Offline Status of Audio-Video Group Members
- Webhook for Exceptions When Group Messages Are Sent
- Before a Topic Is Created
- After a Topic Is Created
- After a Topic Is Deleted
- Topic Profile Change Webhook
- Callback After Group Member Profile Changed
- Callback After Group Attribute Changed
- Callback After Read Receipt
- Callback After the Group Owner Changed
- Webhooks related to the Official Account
- Before a Official Account Is Created
- After a Official Account Is Created
- After Official Account Profile Is Modified
- After Official Account Is Destroyed
- Before Official Account Is Subscribed
- After Official Account Is Subscribed
- After a Official Account Is Full
- After Official Account Is Unsubscribed
- Before Official Account Message Is Sent
- Callback After Sending an Official Account Message
- Webhook After Recalling Official Account Messages
- Console Guide
- FAQs
- Security Compliance Certification
- Chat Policies
- Migration
- Error Codes
- Contact Us
- News and Announcements
- Product Introduction
- Purchase Guide
- Development Guidelines
- Demo Zone
- Download
- Chat Interaction (UI Included)
- TUIKit Library
- Getting Started
- Integrating TUIKit
- Only integrate chat
- Build Basic Interfaces
- Modifying UI Themes
- Setting UI Styles
- Implementing Local Search
- Integrating Offline Push
- User Online Status
- Typing Status
- Message Read Receipt
- Message Reactions
- Message Quotation
- Internationalization
- Adding Custom Messages
- Emoji & Stickers
- Custom UI components
- Video Call (UI Included)
- Overview (TUICallKit)
- Activate Service（TUICallKit）
- Integration(TUICallKit)
- UI Customization (TUICallKit)
- Additional Features(TUICallKit)
- API Documentation(TUICallKit)
- Release Notes (TUICallKit)
- Push Feature
- Desk
- More Practices
- No UI Integration
- SDK Integration
- Initialization
- Login and Logout
- Message
- Message Overview
- Sending Message
- Receiving Message
- Historical Message
- Forwarding Message
- Modifying Message
- Message Inserting
- Deleting Message
- Clearing Messages
- Recalling Message
- Online Message
- Read Receipt
- Querying Message
- Group @ Message
- Targeted Group Message
- Notification Muting
- Message Extension
- Message Reaction
- Message Translation
- Voice-to-Text
- Message Pinning
- Conversation
- Group
- Community Topic
- User Profile and Relationship Chain
- Offline Push
- Local Search
- Signaling
- Client APIs
- Server APIs
- Generating UserSig
- RESTful APIs
- RESTful API Overview
- RESTful API List
- Message Related
- Session Related
- Group Related
- Group Management
- Group Information
- Group Member Management
- Group Member Information
- Group Custom Attributes
- Live Group Management
- Setting Live Streaming Group Robots
- Deleting Live Streaming Group Robots
- Setting/Deleting Live Streaming Group Administrators
- Obtaining the List of Live Streaming Group Administrators
- Checking Whether Users Are in a Live Streaming Group
- Getting the Number of Online Users in an Audio-Video Group
- Getting the List of Online Members in Audio-Video Group
- Setting Audio-Video Group Member Marks
- Getting the List of Banned Group Members
- Community Management
- Creating Topic
- Deleting Topic
- Getting Topic Profile
- Modifying Topic Profile
- Importing Topic Profiles
- Permission Group Management
- Creating Permission Groups
- Terminating Permission Groups
- Modifying Permission Group Information
- Obtaining Permission Group Information
- Adding Topic Permissions
- Modifying Topic Permissions
- Deleting Topic Permissions
- Obtaining Topic Permissions
- Adding Members to a Permission Group
- Deleting Permission Group Members
- Obtaining Permission Group Member List
- Group Counter
- User Management
- Global Mute Management
- Operations Management
- Chatbots
- Official Account Management
- Webhooks
- Webhook Overview
- Webhook Command List
- Operations Management Callbacks
- Online Status Webhooks
- Relationship Chain Webhooks
- One-to-One Message Webhooks
- Group Webhooks
- Before a Group Is Created
- After a Group Is Created
- Before Applying to Join a Group
- Before Inviting a User to a Group
- After a User Joins a Group
- After a User Leaves a Group
- Before Group Message Is Sent
- After a Group Message Is Sent
- After a Group Is Full
- After a Group Is Disbanded
- After Group Profile Is Modified
- Callback After Recalling Group Messages
- Webhook for Online and Offline Status of Audio-Video Group Members
- Webhook for Exceptions When Group Messages Are Sent
- Before a Topic Is Created
- After a Topic Is Created
- After a Topic Is Deleted
- Topic Profile Change Webhook
- Callback After Group Member Profile Changed
- Callback After Group Attribute Changed
- Callback After Read Receipt
- Callback After the Group Owner Changed
- Webhooks related to the Official Account
- Before a Official Account Is Created
- After a Official Account Is Created
- After Official Account Profile Is Modified
- After Official Account Is Destroyed
- Before Official Account Is Subscribed
- After Official Account Is Subscribed
- After a Official Account Is Full
- After Official Account Is Unsubscribed
- Before Official Account Message Is Sent
- Callback After Sending an Official Account Message
- Webhook After Recalling Official Account Messages
- Console Guide
- FAQs
- Security Compliance Certification
- Chat Policies
- Migration
- Error Codes
- Contact Us
Prepaid billing plans
Expiration alerts
Seven days (including the day of the expiration date) before your prepaid Chat plans expire and one day thereafter, the system will send expiration and renewal reminders to the Tencent Cloud account creator via SMS messages and emails.
Note
If your plan is not renewed within 24 hours after expiration, your app will be suspended. You will not be able to use its services, such as login, as well as advanced configurations in the console, including group management, webhook configuration. To resume the service, purchase a plan.
Renewal Method
1. 1. Log in to the Tencent Cloud Console and enter the Billing Center.
2. Click Renewal Management on the left sidebar. You can find your purchased Chat plans by expiration time range.
3. Renew your plans manually in the following ways:
1. Single renewal: Find the target plan and click Renew in the Operation column.
2. Batch renewal: Select all plans to be renewed in the list, and click Batch Renewal at the top.
4. Specify renewal period and complete the payment.
Note
To renew a plan for a suspended app, go to Basic Configuration page in the console and click Upgrade to purchase the plan. Or go to the Purchase page and select the corresponding SDKAppID to renew your app.
On the Renewal Management page, configure auto-renewal and non-renewal options as per your needs. For details, see Renewal Management.
Pay-as-You-Go
Bills
The pay-as-you-go bill for using related Chat service will be pushed to your account on the first to third day of the next month. You can view resource usage details from Tencent Cloud Billing Center.
If your Tencent Cloud account becomes overdue, overdue payment reminders will be sent to the account creator via SMS messages and emails after the bill is pushed.
Note
If your Tencent Cloud account remains overdue for 24 hours after the bill was pushed, you will not be able to use any Tencent Cloud resources.
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