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Online and Login

Last updated: 2024-09-04 10:41:40

Guidelines for Account and Password
Login Account (Email): Your account is the email address you provided to the administrator or the one assigned to you by the administrator.
Password: Once the administrator has successfully created your account, the system will send an email with a random password to that email address. Please use this random password to log in for the first time.
First Time Login and Phone Number Binding
Step 1: Log in to the workstation
Directly access the workstation by entering your email address and password as shown below:
Direct access link: https://desk.tencentcloud.com 
Email address: The email address you provided to the administrator.
Login password: Use the random password sent to your email after the administrator has successfully created your account.
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Step 2: Enter the Application
You need to authorize your microphone before going online for the first time.
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Step 3: Official Launch
You can confirm that you are online if the agent status in the upper right corner is a green dot, indicating that the agent is available and ready to assist.
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SMS Verification Code Login
Access the Workstation, click on 'Login With Phone Number,' enter your phone number, and click Send' as shown below.
Direct access link: https://desk.tencentcloud.com ﻿
Phone Number: The Phone number you bound when you first logged into the workstation.
Verification code: The SMS verification code sent to your Phone number.
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